Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values.

ASSISTS THE PHYSICIAN IN ASSESSING THE NEEDS OF PATIENTS BASED ON DATA COLLECTED THROUGH HISTORY, OBSERVATION, PHYSICAL EXAM, TELEPHONE TRIAGE AND ANALYSIS OF DIAGNOSTIC DATA:

Performs direct patient care, i.e. triage, assessment, procedures, treatments, patient education, discharge and follow-up instructions. Prepares patient to be seen by physician.

Formulates the initial database by systematically collecting pertinent information through communication with patient and family, observation and objective evaluation. This includes vital signs, history, and chief complaint, and documentation of all relevant information in the patient’s chart.

Records database in patient’s medical record as appropriate.

Performs specialized test such as dental x-rays, CT scanner, Panoramic as needed in practice.

Assisting with patient airway and protocols of local anesthesia.

Assists physician with treatments, anesthesia and procedures as needed.

Provides for patient education appropriate to the situation which includes pre-op and post-op education..

Schedules testing, surgical procedures and referral appointments for patients per physician instructions.

Consults with patient on telephone calls whether addressing the problem or referring the call to the physician.

Performs follow-up calls to patients as necessary.

Schedules and reschedules appointments.

Updates and maintains annual calibrations from appropriate equipment such as CS 9300 CT scanner.

Monitors and keeps records of radiation exposure.

Knows dental terminology.

PERFORMS OTHER DUTIES NECESSARY IN PROVIDING HIGH QUALITY PATIENT CARE:

Cleans and straightens examination rooms between patients according to OSHA standards.

Keeps all necessary instruments clean and in examination rooms.

Sets up and maintains equipment and immediately notifies the physician office manager or appropriate personnel of any malfunction.e)   Develops and maintains a working knowledge of all equipment needed to perform duties.

Maintains medical supply inventory, checks expiration dates on drugs and vaccines and disposes of outdated medications. Orders all medical supplies and assists drug representatives as needed.

POSSESSES SKILLS AND ABILITIES REQUIRED IN A MULTIFACETED ENVIRONMENT IN ADDITION TO THOSE RELATING TO NURSING:

Promotes a climate conducive to learning through encouragement of co-worker’s formal and informal continuing education.

ACTIVELY PARTICIPATES IN DEPARTMENTAL QA PROJECTS. PROMOTES THE PRACTICE MISSION AND PHILOSOPHY.

Promotes the practice by projecting a positive image.

Demonstrates a willingness to perform the duties of other department personnel when workload requires.

QUALIFICATIONS /TRAINING:

At least one year experience in clinical/dental setting.

Computer skills required.

LICENSES/CERTIFICATIONS/REGISTRATIONS/EDUCATION:

Minimum of a High School Diploma or equivalent from an accredited school

Current, active Dental Assistant Certification Required.

Required Skills Required Experience