1. Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values.
2. Responsibility includes assisting Assistant Director and/or Director  in the day to day operations and processing of compensation, benefits and human resources management programs, plans and policies.
3. Responsible for the day to day maintenance of all Personal management processes, such as personnel action changes, disability management , evaluation systems, PEP and other HRIS system and applications.
4. Provide consultation service to employees, directors and managers on routine issues to educate, inform and resolve related problems and issues. Acts as a point of service contact for optimal service delivery.
5. Assists with reporting needs, audits, all compliance surveys and government reporting as needed.
6. Exceptional customer service is a critical function of this position. Determines customer needs and deliver service using all available resources.  Communicates clearly via telephone, in person and through written and electronic media.
7. Serves as a member of various committees as needed.
8. Must be able to handle multiple tasks simultaneously in a fast-paced officer environment while being detail oriented.
9. Develops and maintains information, records and department files.
10. Assist with clerical and phone support for the department. May also act as a courier for special deliveries, projects and activities throughout McLeod Health.
11. Develop internal and external working relationships with managers, peers and/or subordinates to accomplish department and facility goals.

Required Skills

QUALIFICATIONS/TRAINING:

• Previous Human Resources experience
• Experience in internet, intranet and extranet
• Proficiency in Microsoft Office
• Exceptional customer service is a critical function of this position

LICENSES/CERTIFICATIONS/REGISTRATIONS/EDUCATION:

Minimum of a High School Diploma/GED from an accredited school_ _

Required Experience

QUALIFICATIONS/TRAINING:

• Previous Human Resources experience
• Experience in internet, intranet and extranet
• Proficiency in Microsoft Office
• Exceptional customer service is a critical function of this position

LICENSES/CERTIFICATIONS/REGISTRATIONS/EDUCATION:

Minimum of a High School Diploma/GED from an accredited school_ _