Job description

The primary function of the Registered Nurse - Emergency Room is to provide chronic care management to high-risk patients, perform triage (phone and in-person) and assist in the care of chronic and primary care patients.
Essential Duties and Responsibilities
Chronic Care Management

• Provide education to all patients having chronic illness to further patient understanding of condition and treatment choices, with an emphasis on patients with diabetes, hypertension, asthma, hyperlipidemia and history of ischemic vascular disease. (e.g. a typical patient visit may include reviewing Self-Monitored Blood Glucose logs with a diabetic patient, discussing dietary and lifestyle changes, and consulting with Nurse Practitioner as needed.
• Provide individual education and shared decision-making sessions with patients identified as high risk for hospitalization or emergency room visits as referred to RN by Nurse Practitioner (NP).
• Review transition of care (TOC) documentation from hospital admissions and ER utilizations. Follow-up of all TOC patients within 2 business day. Assist with needed referrals, appointment with specialists and assist the patient in making medical/nursing follow-up visits.
• Meet with other multi-disciplinary team members on a monthly basis to review high risk clients and goals.
• Case Management: Establish/Maintain a tracking system of all chronic care patients, assist in developing established care plans, follow up and retrieval of with specialty appointment correspondence

Patient Care

• Triage patients over the phone and in-person (walk-in patients).
• Provide direct services as outlined under the protocols for preventative health care.
• Conduct patient education, including:
• Dietary and lifestyle modifications related to DM, HTN, HL and other metabolic disorders
• Medication teaching (primarily for DM, HTN, HL and asthma)
• Glucometer teaching
• Asthma education
• Preventative health screening education (e.g. vaccines, colonoscopy, mammogram, etc.)
• Blood pressure checks
• Administration of vaccines for nurse visit.
• Administer spirometry testing for all asthma and other patients ordered by NP.
• Manage patient medication refills and renewal of medication assistance.
• Participate in community outreach, flu clinics, and education programs as requested.

Management & Supervision

• Supervision of Medical Assistants.
• Supervision of students in Medical Assistant and Nursing student interns/externs.
• Oversees the Vaccine inventory / ordering: VFC, 317 and insured. Keeps up to date CDC VIS sheets. Duties may be assigned to Medical Assistants, but oversight is the responsibility of the RN.

Additional Responsibilities

• Maintains regular attendance; performs all duties in a timely manner; Attends all meetings as scheduled and/or directed by supervisor or CEO.
• Follows all procedures and adhere to policies as outlined in the Employee Handbook.
• Social Services and Education as appropriate to ensure efficient integration of services and support.
• Respects confidentiality at all times.
• Performs other duties as assigned. Job description subject to review and may change based on business necessity.

Qualifications

• Graduate from an accredited School of Nursing with a Bachelor's of Nursing Degree.
• Holds current or eligible for RN license.
• Public Health/ Community health experience is preferred
• Experience working with a second culture is preferred
• Holds current CPR certification
• Maintains current nursing continuing education credits as mandated by the state including child abuse recognition and training.

Skills

• Proficiency in office-based applications: EMR (experience with Centricity preferred), MS Office (Word, Excel, Access, Power Point, Outlook) and internet use is required.
• Must possess superior organizational skills, the ability to multi-task, and be detail-oriented
• Customer service and therapeutic communication skills (patient, empathetic, responds to patient's emotional state, excellent patient interview and history taking skills)
• Excellent written and verbal communication skills are required
• Must have excellent interpersonal skills and the ability to be a team player.
• Must be capable of employing time-management skills for projects with varying timelines; must be able to work under pressure

Salary: $56.00 - $60.00 per hour

Medical specialties:

• Emergency Medicine

Physical setting:

• Hospital

Experience:

• Nursing: 1 year (Preferred)

License/Certification:

• BLS Certification (Preferred)
• RN (Preferred)

Work Location: On the road