Job Description

The Opportunity We're looking for a CUSTOMER RELATIONSHIP MANAGER, working in the BANKING/FINANCE industry in PHOENIX, ARIZONA, UNITED STATES.

• Serves as the first point of contact for inquiries received from high revenue clients via email or phone channel.
• Performs reading, analyzing and/or determining appropriate handling and resolution of requests.
• Manages requests consist of treasury, cash management, card and/or depository products. May work with internal business partners to provide resolution to client inquiries, issues, and/or technical support.
• Receives and responds to requests received by email or phone.
• Provides resolution for requests received via phone or email.
• Interacts continuously and deepens relationships with internal business partners as well as clients to further enhance client delight.
• Conducts limited research and responds to client and answers questions and inquiries.
• Utilizes the various bank systems to support client's requests.

Our Client Our client provides outsourcing, staffing, consulting andworkforce solutions. Hiring for Engineering,Finance and Accounting, Healthcare, Human Resources, IT, Legal, Life Sciences, Manufacturingand Logistics, Sales and Marketing and Administrative roles. For 60 years.Via 5,000 offices in 39 countries.Matching smart people withgreat jobs. Putting to worknearly 700,000 employees worldwide. Helping people like you achieve your potential. Usinginnovative technologies and passion for people to provide you the bestexperience possible. Every single day. Let this be your day.Put their expertise to work for you.You deserve it!

Experience Required for Your Success

• 2+ years of call center experience
• 2+ years of customer service experience
• Financial and Credit card experience required
• Excellent communication skills
• Intermediate computer skills
• This role requires employees to be fully vaccinated against COVID-19 as a condition of employment, subject to a valid medical or religious accommodation