Job Description

RESPONSIBILITIES:

• Answers incoming telephone calls from internal team members in a call center environment.
• Responds to calls that are related to questions or problems team members may have related to benefit plans, payroll, policies, programs and online tools associated with human resources.
• Documents transactional work and educates team members on human resource related topics.

REQUIREMENTS:

• High School Diploma or GED
• 1+ year of call center experience
• Previous benefit and or health experience
• Excellent written and oral communication skills