We are seeking a friendly, organized, and dependable Part-time Front Office Patient Liaison to join our physical therapy team in Thousand Oaks. This role is the first point of contact for our patients and plays a key role in creating a welcoming, professional office environment.

The ideal candidate is personable, detail-orientated, and able to work independently while also contributing as part of a team. Prior medical or physical therapy office experience is a plus, but not required

Salary commensurate with experience.

Responsibilities include but not limited to:

greet and assist patients in person and over the phone

answer phones, take messages, and respond to patient inquires

collect payments and assist with basic billing questions

maintain accurate patient records using our EMR system

perform general front office and administrative duties

assist with light Marketing and community outreach efforts as needed

Qualifications:

friendly, professional, and customer-service oriented

strong organizational and communication skills

ability to multitask and work in a fast-paced environment

comfortable using computers and office systems (EMR experience helpful but not required)

self-motivated and reliable