PVM, Inc has an immediate need for a FIELD SERVICE REPRESENTATIVE (FSR) to provide Palantir Training and Site Support for DHS ICE located in Sterling, VA.
WHAT YOU WILL BE DOING
- Provide Palantir Gotham training, expertise, and customer support as needed in support of the DHS-ICE Palantir system and site.
- Provide Mission and Workflow support to DHS-ICE specifically in their use of the Palantir System; FALCON.
- Fusing intelligence capabilities in support of operations
YOU HAVE
- Unrestricted right to work in the US without requiring sponsorship
- ABILITY TO PASS HIGH RISK PUBLIC TRUST INVESTIGATION OR CURRENTLY HAVE A MINIMUM OF A TIER 4 INVESTIGATION ADJUDICATED WITHIN THE LAST FIVE (5) YEARS
- Bachelors Degree in Computer Science, Computer Engineering, or similar discipline AND 5 years applicable experience
- Minimum one year's prior experience providing training and employee support services for the Palantir Falcon/DARTTS software platform; at least six (6) months of which shall have been in the context of a federal law enforcement organization.
- Minimum of six (6) months' experience providing engineering support to a Palantir Gotham installation; OR proof of successful completion of a Palantir-authorized advanced training course/certification in providing technical support for Palantir Gotham software
- Analyst support related to network development
- Related support to the cell as needed
- Strong communication skills with the ability to break down, explain, and demonstrate complex concepts in an easy-to-understand manner
- Great time management and interpersonal skills
- Detail-oriented and a team-player
- A creative thinker and enjoy a collaborative environment
- Work independently and make decisions under minimal supervision
- Comfortable with occasional travel.
ICING ON THE CAKE
- Previous experience supporting DHS-ICE, specifically providing training and support services for the Palantir GOTHAM system.
- Experience with version control system (e.g. git)
- Experience with standard, parseable file formats (e.g. JSON, XML)
- Experience with command line interfaces (e.g. Terminal)
- Previous Linux/Unix text editor experience (e.g. vim)
- Adaptability in a rapidly changing environment with dynamic objectives and iteration with users
- Enjoy continuously learning (we realize making mistakes means progress)
- Actively seeking opportunities to grow and develop
WHAT WE OFFER
- Comprehensive benefits package to include health benefits, paid time off, 401K matching, tuition reimbursement and internal employee micro-bonus program
- PVM is a company made up of real people. Accommodating real people means things like allowing ample maternity/paternity leave, family vacation time, and cultivating a family culture within the company.
- At PVM you should feel comfortable to collaborate with team members to produce innovative solutions and to confront them with real life issues.
- The corporate tech world can be fast paced and highly professional- we want to take the edge off while making big waves in the industry.
- We would love to meet you and have you join our dynamic and diverse team!
- Find out more about us at www.pvmit.com