Hiring for four territories: San Francisco/Bay North Carolina (Durham area) and DC/Baltimore.

MAJOR DUTIES AND RESPONSIBILITIES:

The Technical Applications Specialist (TAS) will assist internal and external customers with workflow development, optimization, and implementation of flow cytometry applications.

• Other responsibilities include:
  Work collaboratively with customers to Develop multicolor panels and assays.
• Provide onsite/remote technical consultations to customers on the use, capabilities, and troubleshooting of products (instruments, software, and reagents). Record customer interactions, and shares results of the visits and support sessions to ensure collaborative efforts between all customer-facing groups.
• Develop and deliver both pre-and post-sales technical presentations in alignment with business initiatives.
  Interface with Marketing, Sales, and R&D to collaborate with customers to generate relevant data and create the content for white papers, application notes, and customer presentations.
• Creates a product demonstration strategy working with Marketing, Sales, and R&D to provide customers with and reagent demonstrations.
• Makes recommendations for new products and applications enhancements to existing products.
• Assists ;D in product development efforts and collaborate with the team to write, execute, and report on verification protocols.
• Provides planning input and onsite support for sales/marketing events, including technical support for trade shows, seminar series, and user group meetings.
  Acts as a technical resource for internal associates.
• Ensures technical knowledge transfer between all customer facing teams.
• Trains field-based and in-house technical applications associates as required.
• The shipment of demo units, equipment, and collateral to trade-shows and customer sites.
  Partners with the Service organization issues at the customer site.
  Approximately 50% travel.

JOB DESCRIPTION ADDITIONAL DUTIES AND RESPONSIBILITIES:
Identifies significant scientific and clinical trends or new issues and in internal escalation process. in product incident report/customer complaint reporting systems.
Develops expertise on new products and maintains a high level of expertise on legacy instruments, reagents, software and applications.
Promotes a safe work environment and notifies management of all observed hazardous conditions or unsafe work practices.

EDUCATION REQUIREMENTS:
? A minimum of a BA/BS in Life Sciences, Biology, Immunology, Cell Biology, or Medical Technology. Masters or PhD preferred.
? 5 to 10 years’ experience in research or clinical flow cytometry .

Experience in both preferred.

KEY SKILLS AND COMPETENCIES:
Working knowledge of cell biology, knowledge of flow cytometry and related applications.
Extensive knowledge in flow cytometry instrumentation, reagents, software platforms and the competitive landscape Analytical troubleshooting and skills in each of these areas.
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Previous technical demonstration experience Sales and Marketing preferred.
Effective interpersonal, written, and oral communication skills.
Effective organization and planning skills.
ability to operate independently and strategically to achieve individual and corporate goals.

PHYSICAL REQUIREMENTS:
Individual will travel on commercial airlines, train, rental car to call upon potential and existing customers. lift 25lbs without harm, be able to work in a standing position for an hour at a time.