Job Description

Considering a move? How about an upgrade? PacRes is seeking dynamic mortgage loan processors who have 3+ years of current senior level processing experience to join our growing national team. At PacRes, we invest in your future. Our clients and our employees continually inspire us, and we thrive on seeing them succeed. Our vision is to change the future, one client at a time. In short, we make dreams come true, and it feels good doing it. If this is something you want to be a part of, don’t wait!

SUMMARY:

Support the Mortgage Advisor by assisting in originating and managing the loan file from contract to close. Must demonstrate a strong knowledge of products, pricing, underwriting guidelines, processing, regulations and customer service. This position will be permitted to operate remotely.

ESSENTIAL DUTIES:

• Ensure loan files are well structured, complete and compliant.
• Maintain an accurate, detailed loan pipeline with pre-set dates to be met at every step of the loan process.
• Provide clear, consistent communication with assigned Teams
• Exhibit Five-Star Customer Service to internal and external parties at all times.

ADDITIONAL RESPONSIBILITIES:

• Mange every step of Operations during the loan transaction
• Engage directly with clients throughout life of the loan
• Oversight of your dedicated Loan Support staff.
• This list of job functions is not all-inclusive. The candidate will be required to perform other job-related tasks/responsibilities requested by the manager & job duties may change as required by needs of the company.

QUALIFICATIONS:

• High School Diploma or equivalent & Minimum 3 years of recent mortgage loan processing experience.
• Outstanding customer service skills
• High proficiency with technology & computer navigation
• Ability to collaborate and work together as a Team
• Exceptional communication skills, in English; both written and verbal
• Enthusiastic, self-motivated, independent, resourceful and coach-able
• Excellent organizational skills
• Mastery at managing priorities & deadlines
• Track record of handling confidential material in a professional, ethical manner
• Proficiency in Outlook, Word, Excel, LOS (Encompass preferred) and AUS systems

BENEFITS:

WE OFFER QUALIFIED CANDIDATES:

• Flexible Remote & WFH (work-from-home) options
• Medical (with HSA option), Dental & Vision
• Benefits start 1st day of the month following hire
• PTO starting at 3 weeks per year
• 401K with discretionary match & profit sharing
• Optional Life & Disability Insurance
• Per-file incentive compensation
• Personal growth and development opportunities
• An inclusive, strong “community” atmosphere

HOW WE MAKE PROCESSING BETTER:

• D1C (Day 1 Certainty) across multiple loan programs (FNMA & FHLMC Conventional, FHA, VA, USDA)
• One-and-Done centered processing and underwriting
• AccountChek
• The Work Number
• Dedicated Order-Out Support Staff
• Encompass

HOURS:

Full Time, M-F, 8:00am/8:30am-5pm

PHYSICAL REQUIREMENTS & WORKING CONDITIONS:

The physical requirements for this position are customary to that of a desk job in an office setting. It will require sitting or remaining stationary for long periods of time (e.g., working at a desk/computer), near vision & ability to see objects on the computer screen, sometimes in presence of glare or bright lighting. May occasionally need to lift and/or move up to 15 pounds, stand, walk, stoop, kneel, crouch, or use hands & arms to reach to maintain or set up computer equipment. If/when working onsite, work is performed in a climate controlled, indoor, administrative office setting. The noise level in the work environment is usually quiet to moderate, depending on office or meeting location.

Company Description

At Pacific Residential Mortgage, our goal has remained the same since we opened our doors in 2004; we value our customers & employees over profit. With this in mind, our company has grown to be a premier mortgage lender throughout the PNW and beyond. Now licensed in 30+ states, our Mortgage Advisors have the opportunity to provide home loans to first-time homebuyers, Veterans, self-employed business owners, and more. Our branch offices are staffed by local individuals who live and serve in the communities they work in. Many members of our staff have been with the company since we began closing loans, and recently celebrated PRM’s 16-year anniversary with us in October 2020 Looking forward, PacRes’ growth will maintain the continuity of local lending through the professional development of our employees and the selective process of onboarding new members who exhibit the same values that have kept PacRes a great place to work for over 16 years. We offer competitive wages, benefits & time off. We are an Equal Opportunity Employer. NMLS-1477 / WA CL-1477 Equal Housing Lender http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/1477 Notice to Headhunters/Staffing Agencies: Please do not submit resumes for this posting. Resumes submitted will be considered unsolicited and will be added to our resume database. In addition, Pacific Residential Mortgage, LLC will not be obligated to pay a referral fee.