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Service Writer/ consultant

Pacifico Auto Group

Service Writer/ consultant

Philadelphia, PA
Full Time
Paid
  • Responsibilities

    Pacifico Auto group is in need of a Junior level service writer

    You must have a great attitude and be willing to work as a team member

    You must be able to support a team of 2-3 techs and write 12-18 customer pay repair orders daily

    Great organizational, customer service and selling skills a must

    Dealer computer experience a must ADP preferred

    Requirements:

    Excellent communication skills - interpret customers' descriptions of their vehicle problems and translate those into clear instructions for service technicians

    Good diagnostic skills to identify service requirements and assess the work of technicians

    Excellent customer service skills to deal with any customer concerns or complaints

    We Offer:

    Great starting level rates

    Great benefits package including health package (family included), Dental, Vision, Paid Vacation, Sick days, Matching 401, Long and short term disability, Life insurance, Employee purchase and discount programs.

    Great work environment

    Flexible schedule

    About Us

    Pacifico Auto Group has been selling and servicing automobiles in Philadelphia and the surrounding areas since 1920. We started with a little shop at 11th and Catherine in South Philadelphia. In 1970, our current President Mr. Kerry T. Pacifico Sr. and his brother Joseph R. Pacifico Jr. were among the founding fathers of the Philadelphia Airport Auto Mall, one of the first in the nation. Since that time a member of the Pacifico family has always been at our dealership on a daily basis. Thanks to our employees and their dedication to customer service, Pacifico Auto Group has continuously maintained a leadership position within the Philadelphia automotive industry. The Pacifico family provides customers with state of the art showrooms and service facilities that allow for a first class experience while visiting our dealerships. Our employees are equipped with all of the tools necessary to provide guests with a first class experience as well.