Account Executive In-Training (University Outreach Specialist) **
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What does Packback do?

Packback’s mission is to help every student develop their unique voice , and the writing skills to express it.

We are a social learning platform powered by a proprietary A.I. that college professors use to help their students fall in love with the subject matter, drive personalized learning, and most importantly, quantify and improve critical thinking skills. Packback is used by more than 10,000 educators and 1.7 million students, who collectively author more than 10 million posts a year.

How will you add value to the team?

In this role you will be an Account Executive in training, titled as a University Outreach Specialist. This training pathway begins with a focus on outbound prospecting and inside sales. Our University Outreach Specialists (UOS) will assist our Account Executives, titled Strategy Consultants, with introducing the Packback platform to college professors.

Typical responsibilities include:

• Generating new sales opportunities by setting demonstrations of Packback with professors and key decision makers

• Prospecting 50-100 leads per day (ranging as the role progresses) via phone and email outreach

• Owning meeting scheduling, confirmation, and follow up

• Reporting progress against daily, weekly, and quarterly goals

• Strategic planning around growth track with the intent of being promoted to a Strategy Consultant

• Participating in our 1:1 UOS to SC mentorship program

• Completing a five-step certification process centered around the workflow of running a full pipeline

• Collaborating 1:1 with our accounts’ Strategy Consultants to implement strategic outreach initiatives at their Institutions

• Maintaining Salesforce compliance

• Being a lifelong learner - be willing to provide and receive feedback from team members on a regular basis, in a shared effort of furthering our individual and collective sales processes

The intention of this role:

Our intention is for you to become an expert on the Packback purpose, product, and build the foundations of professor relationships for our Revenue team as a whole. You will be a crucial part of Packback’s growth.

Sales development is repetitive. You will spend your time importing lists, calling and emailing, and scheduling demos for our Strategy Consultants.

Success will be tracked and monitored with the intention of ramping you up to the Account Executive/Strategy Consultant role after 1-2 campaigns (3 to 9 months).

What you bring to the table:

• 0-4 years of sales experience, preferably with SaaS technology or in a sales/customer-facing role

• Hyper-productive mentality

• Leadership experience - the ability to take ownership, delegate tasks, goal-oriented focus, and mindset

• Willingness to put in the extra work - through each campaign, there will be periods where it's necessary to work more than a 40-hour work-week

• Desire to seek out and provide feedback - we put a high emphasis on sharing knowledge and failing forward

• Managing prospects - experience with prospecting, cold calling, tracking, and email outreach strategies

• Strong Communication Skills - excellent verbal and written communication ability

• Passion for the betterment of education

• Growth mindset with a strong internal locus of control

• Values fit - the individual must be aligned with all of our company values, but especially as it relates to:

  • We are fearlessly curious.

  • We are radically kind.

  • We do what we say we will do.

  • We never stop moving forward (no matter how small the step)

  • We earn leadership through humility, optimism, and ownership.

  • We employ an investor’s mindset.

Competitive salaries and room for professional growth. This role starts at a $45,000 base with monthly bonus opportunities and $50,000 OTE. After as early as three months of high performance, the potential promotion to Account Executive (Strategy Consultant) consists of OTE in the range of $67k-$78k

Perks of working at Packback:

A culture that you can be proud to build: We work hard at building an inclusive culture of curiosity and continuous learning at Packback. In any role at Packback, being a good steward of our values and using them to inform decisions and communication can make an enormous impact on the business.

Benefits and Perks

• Health & Wellness

• Medical Insurance

• Dental Insurance

• Vision Insurance

• May be eligible for a generous tech stipend

• 401K: Packback offers 50% matching up to 4% of employee contributions.

• Stock options

• Disability Insurance

• Life Insurance

• Commuter Benefits

• Generous Paid Parental Leave up to 12 weeks

• Family Medical Leave

• Unlimited Time Off

Additional Perks:

• Access to premium membership to One Medical

• Calm subscription

• Monthly Dashpass subscription by DoorDash

• For Chicago-based employees - a convenient Loop office (Clark & Monroe). The building offers a food hall, coffee bar, gym, outdoor space, and shared co-working floor

Our commitment to diversity:

Working in the Education Technology space, Packback believes it is an ethical necessity for us to work to build a diverse and inclusive team, to help us better consider the needs of our diverse audience of students with a wide range of educational backgrounds and educational needs.

We are an equal-opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.