Job Description

SALES SUPPORT COORDINATOR

(MANUFACTURING)

PLI (Pak-Lite, Inc.) is a leading North American converter/manufacturer of foams, nonwovens, foils, films, specialty materials and fabrics. We specialize in various markets including automotive, marine, recreational vehicles, HVAC, flooring and many others. Our customer base includes many of the top OEM and industrial companies in the world.  We are seeking exceptional candidates for a Sales Support Coordinator experienced in the manufacturing arena for our Corporate Office in our Suwanee, Georgia facility.

Primary responsibilities will be to:

• Build and maintain working knowledge of customer base products and applications.
• Build and maintain working relationships with customer base.
• Process customer orders in an accurate and timely manner (goal – within 24 hours).
• Learn and maintain working knowledge of customer systems (i.e., EDI, In house systems, matrix, etc.)
• Liaison for customer and Sales Team with internal departments.
• Address / complete all tasks identified in daily production meeting.
• Process quote requests and verify information on quote prior to faxing/emailing to customer.
• Expedite orders when necessary.
• Handle inquiries and/or concerns to resolve discrepancies for external and internal customers.
• Negotiate with internal and external customers to resolve issues/concerns.
• Build and maintain working knowledge of PLI manufacturing capabilities.
• Any other duties as assigned.

We are a growing company that takes great pride in our safety record and our culture of teamwork, kindness, hard work, and respect for each other.   Great candidates will need:

·       A terrific attitude and outlook, whether working independently or in a team.

·       College degree or equivalent experience. 

·       Two to four years of related experience. 

·       Advanced Micro Soft Office Suite software knowledge.  

·       Must be very customer-oriented with the ability to get along well with a variety of personalities and individuals. 

·       Must be able to manage and produce accurate, detailed information. 

·       Must be very detail-oriented in all aspects of the position.

·       Must have strong organizational skills.

·       Must exhibit a high degree of reliability and responsibility. 

WE OFFER:

• HIGHLY COMPETITIVE PAY STRUCTURES

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• A GREAT LOCATION right off of I-85 in Suwanee, Georgia

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• A SAFE WORK ENVIRONMENT __

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• A FUN WORK ENVIRONMENT WHERE WE TAKE OUR RESPONSIBILITIES VERY SERIOUSLY AND OUR FUN EQUALLY AS SERIOUSLY

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• GENEROUS PAID TIME OFF PROGRAMS:

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-        Immediately eligible for holiday pay

-        Eligible for emergency leave time after 90 days

-        Eligible for vacation after 6 months

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• OUTSTANDING BENEFITS:

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­   A company that truly cares about team members and will help you become as successful as you want to be

­   Medical, dental, and vision  with low medical premiums

­   Company-paid life and Long-Term Disability insurance

­   STD at half premium

­   401(k) plan

­   Discounts on Liberty Mutual Insurance products

­   Pet insurance discount

­   EAP services

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PLEASE SUBMIT YOUR INFORMATION TO HR@PLIUSA.COM

PLI Is an Equal Opportunity Employer