Field Support Representative – Intelligence Operations

We’re hiring a Field Support Representative to work side-by-side with analysts to train and mentor users in mission-critical environments. This is a hands-on role supporting users of advanced analytic platforms while helping shape how those tools are used in real operations.

What You’ll Do

• Provide desk-side and classroom training
• Troubleshoot user issues and support help desk operations
• Work closely with analysts to improve workflows and tool adoption
• Relay user feedback to technical and product teams

What We’re Looking For

• 5+ years of intelligence analysis experience
• Experience in fusion or operational environments
• Familiarity with platforms like Gotham or Foundry
• Strong communication and technical aptitude
• Active DoD TS/SCI clearance required
• Military/Special Operations experience is a plus

Why Consider This Role

• Direct mission impact
• Ideal for analysts looking to blend ops, tech, and training