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Part-Time Customer Care Specialist (38239)

Palmer Group

Part-Time Customer Care Specialist (38239)

Norwalk, IA
Part Time
Paid
  • Responsibilities

    Job Description

    We are looking for someone with strong time management and technical skills for this PART-TIME CUSTOMER CARE SPECIALIST opportunity. Candidates with previous customer service experience will be most successful in this role. If you or someone you know is a go-getter looking for a part-time position, don't hesitate to reach out!

    RESPONSIBILITIES:

    • Coordinate with Sales Reps and Office Manager on brochure shipments and pickups
    • Answer and route phone calls
    • Run reports
    • Print, sort, and mail brochures, sales materials, customer statements, etc.
    • Organize orders received and prep for data entry
    • Enter orders data into computer software
    • File invoices
    • Assist in keeping the office clean and organized
    • Track inventory of office forms, price sheets, order takers, and sales supplies and keep stocked

    REQUIREMENTS:

    • High school diploma
    • Customer service experience
    • Able to work on time-sensitive projects
    • Strong time management and technical skills
    • Detail-oriented, friendly, and professional
    • Knowledge of Microsoft Office applications

    WORK MODEL:

    • On-Site
    • Monday - Friday
    • 20 - 25 hours/week

    Company Description

    Palmer Group is a premier employment agency. Since 1998 we have been a leading resource in providing employment solutions. With consistency and confidence, our experts partner with our clients and candidates as they navigate the evolving job market. Our employment solutions include temporary and contract staffing, direct-hire placement, as well as additional job seeker services, employer services, and managed services. We are an employee-owned company founded on strong ethics, values, and a passion for making lives better. Our employees are committed professionals that are passionate about helping others and forming relationships that matter. Through our relationships, we’ve built a client roster that ranges from local to Fortune 500 companies in a variety of industries and have developed a vast network of high-quality candidates from entry to executive-level experience. Our areas of expertise include Accounting & Finance, Administrative & Customer Service, Construction, Engineering & Manufacturing, Human Resources, Information Technology, Insurance, Mortgage & Banking, and Sales & Marketing.