Job Description

YOUR CAREER

Palo Alto Networks is building a world-class product management organization and continues to look for top-notch technical marketing engineers to expand the team. As a Technical Marketing Engineer at Palo Alto Networks, you will play a key role in providing detailed technical information to our partners, customers, and our employees. 

In this role, you will work with cutting edge technology, redefining the future of network security. The individual will help develop and run performance tests, manage betas for new products, consult with customers on complex deployments, develop and deliver technical trainings for Systems Engineers and document technical concepts to educate our employees and customer base.

You are a self-starter, keen to learn and experiment with new technologies. You work well independently and excel at identifying the potential sales needs of our clients and shaping the direction of the company’s products. You aren't afraid of ambiguity - instead, you like the challenge of defining new products as they come to market. 

YOUR IMPACT

• Build out and manage lab environments and demo systems to replicate customer environments and real-world simulations.
• Help customers, channel partners, and system engineers with product related questions and hands-on technical training 
• Develop technical content including tech notes, publications, solution guides, white papers, and webinars 
• Continues monitoring the performance of new releases after they are available 
• Drive success of customer trials by assisting beta customers with understanding and configuring new product capabilities 
• Work closely with Product Management on product feedback for future improvements 
• Review PRDs and engineering specs and provide feedback 
• Develop and deliver high-reaching positioning strategies and answer specific questions relative to the product area

YOUR EXPERIENCE

• BS/MS in computer science field or equivalent experience
• Prior experience delivering technical product training, producing technical collaterals, and presenting to customers  
• Strong desire to experiment with new technologies 
• Experience to setup lab environment 
• Knowledge in building and maintaining POC & Demo environments
• Excellent written and verbal communication skills with strong presentation skills and tradeshow experience.
• Self-starter with excellent project organization skills, ability to drive complex projects with high levels of detail and hit deadlines.
• Ability to manage multiple tasks and projects simultaneously.
• Strong customer advocacy skills and experience, ability to work in difficult customer situations.

Qualifications null Additional Information

THE TEAM To stay ahead of the curve, it’s critical to know where the curve is and how to anticipate the changes we’re facing. For the fastest-growing cybersecurity company, the curve is the evolution of cyberattacks and the products and services that proactively address them. Our Product Management team helps us do just that. This team provides the behind-the-scenes support for our products by being a source of information for our Systems Engineers, staying on top of the environment we sell in and helping to implement technical solutions based on our clients' feedback and needs. As threats and technology evolve, we stay ahead to accomplish our mission.  OUR COMMITMENT We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.