Job Description

YOUR CAREER

As a Prisma Cloud Channel Systems Engineering Manager (SEM), you will build and lead a team of Channel SEs to actively interface with our partner ecosystem. You will be a critical part of the sales team; you will be responsible for building  solutions to  enable the partner, work with our partners to build a strong Cloud Native Security practice, align and build relationships between the partner and the Prisma Cloud team, and finally build joint value by demonstrating the partner’s strengths. You will be instrumental in helping and coaching partners to identify complex security challenges around cloud deployments and drive solutions using our market leading Prisma Cloud security platform. You will have specific recruitment, enablement, training and communication objectives aligned with the objectives of the company.

Your relationships with partners will enable them help our mutual customers detect and prevent advanced cyberattacks and breaches by being their resource for all elements of the public cloud environment security environment, providing expertise for Amazon Web Services (AWS), Microsoft Azure, Google Cloud (GCP), other Public Clouds, Devops & Compute security i.e. containers, serverless frameworks, API security, web application security, cloud infrastructure entitlement management and hosts. Your technical sales leadership will drive confidence in our solutions, ultimately setting our partners up for success. You’ll be working with all levels of large partner organizations with a focus on developing partnerships based on a long term, “outcome where everybody wins” strategy.

YOUR IMPACT

• Retain, train, mentor, and review employees on your team, while keeping them engaged and successful in their careers 

• Reinforce the technical excellence, hands-on scrappy,  and customer first culture with our partners. Help preserve our dynamic “start-up” energy as we scale

• Must be able to maintain a positive outlook, while leading and keeping the SEs motivated in a fast paced and ever changing environment

• Participate in partner business planning activities by supporting the development and execution of the partner technical business plan

• Facilitate the planning and preparation of partner Sales Engineers (SEs) in achieving Palo Alto Networks Prisma Cloud and industry certifications

• Establish yourself as a trusted advisor to our partners working with your Channel Business Managers 

• Strategically position the Prisma Cloud Solution with channel partners

• Provide technical enablement and training to strategic/national/international partners 

• Recruit and hire new channel systems engineers, hiring the best talent in the industry

• Oversee partner pre-sales activities, including competitive analysis, test plans, demos, proofs of concept, and RFPs

• Cross-communicate Palo Alto Networks/Prisma Cloud and partner value propositions, especially between partner and Prisma Cloud field SEs

• Understand and effectively present the Prisma Cloud Security Platform

• Create, execute, and review a technical readiness plan with the CBM/regional sales team, including measurable achievements to track progress

• Provide localized technical training to partner’s pre-sales technical resources

• Facilitate / Support product/service training of the partner sales teams

• Educate and promote the use of the Prisma Cloud support model and effective use of available resources

• Collaborate with the CBM/regional sales teams on the development and management of the channel partner business plan and mutual action plans

• Act as the Partner advocate for any issues that require technical assistance and follow up with the partner until the issue is resolved

• Understand and communicate the business advantages of a partnership with Palo Alto Networks

• Develop a strong understanding of Prisma Cloud’s channel partner objectives

Qualifications

YOUR EXPERIENCE

• BSCS or equivalent with 8+ years of experience as a system engineer manger, solutions architect, or systems integrator

• General understanding of local/national/international partner community, technology trends, and competitive landscape

• Experience with AWS, Microsoft Azure, Google Cloud, Oracle Cloud deployment and administration

• Experience designing and implementing cloud native security services in Public cloud environments.

• Understanding of Public Cloud API based security and compliance standards

• Good understanding of evolving compute solutions such as VM’s, Containers, Container On Demand and Serverless

• Understanding of Web Application Firewalls, DDOS & botnets will be advantageous

• Comfortable with the main Linux distros as well as a solid understanding of various runtime environments including Docker / CRI-O / rkt

• Hands-on experience on Kubernetes platform to deploy and manage microservices and integrating with service-mesh (Istio). 

• Good understanding & expertise of IAC (CFT / Ansible / Terraform), CI/CD (Jenkins / Bamboo / CICircle etc.) tools, Code Repos (Github, Bitbucket etc), Repository (Jfrog Artifactory, Redhat Quay, Docker Hub, AWS ECR etc).

• Programming experience in a higher-level language such as NodeJS, Ruby, Chef, Puppet, YAML, JSON, and/or Python is desirable and will be an added advantage

• Experience in DevOps will be an added advantage

• Experience working with Channel partners and understanding of a channel centric go to market approach

• Strong analytical skills to evaluate complex multivariate problems and find a systematic approach to gain a quick resolution, often under stress

• Mature and effective time-management skills 

• Open to travel up to 50% of the time as appropriate

Additional Information

THE TEAM

We have invested in technologies that are reshaping the network security landscape. Our ability to protect enterprises is only limited by our ability to build positive relationships with our potential customers and help them understand how we can help. This is where our systems engineering team comes in. Our systems engineering team members work hand-in-hand with the sales team to help provide technical support and educate partners and customers on our products and solutions during the purchase making process.

Our partner technical advisor builds excitement and support for the company with the partner’s sales and their technical teams. They identify and train partner networks and drive solutions using our market leading security products and services. We are looking for  leaders who are capable of forming relationships, building trust with partners and customers, training, educating them and setting them up towards the path of success.

OUR COMMITMENT

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. To learn more about our dedication to inclusion and innovation, visit ourLife at Palo Alto Networks page and ourdiversity website.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

Additionally, we are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or an accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

All your information will be kept confidential according to EEO guidelines.