THE RECEPTIONIST/ MEDICAL ASSISTANT WILL ANSWER ALL PHONE CALLS, CHECK PATIENTS OUT, SCHEDULE PATIENT APPOINTMENTS, SCAN DOCUMENTS, AND HANDLE REFERRALS IN THE DEPARTMENT.  THIS POSITION WILL ALSO ASSIST WITH PROCEDURES, ROOM PATIENTS, TAKE VITALS, AND ENTER PHI.

 THIS POSITION WILL DEMONSTRATE THE KNOWLEDGE AND SKILLS NECESSARY TO PROVIDE QUALITY CARE APPROPRIATE TO THE AGE OF THE PATIENT.  THE RECEPTIONIST/ MEDICAL ASSISTANT SUPPORTS THE PHYSICIAN IN PROVIDING CARE FOR ADOLESCENT, ADULT, AND GERIATRIC PATIENTS.

WORKS UNDER THE DIRECTION AND SUPERVISION OF THE PHYSICIAN AND UPS MANAGEMENT.  THE RECEPTIONIST/ MEDICAL ASSISTANT ACTIVELY PARTICIPATES IN PATIENT CARE ROUTINES ASSISTING WITH ACTIVITIES OF DAILY LIVING AND SPECIFIC TECHNICAL TASKS WITH CONSIDERATION FOR THE AGE OF THE PATIENT.  PROVIDES QUALITY CARE IN A CUSTOMER-FOCUSED CONSIDERATE MANNER RESPECTING THE PATIENT’S RIGHTS.  DOCUMENTS CARE PROVIDED FOLLOWING ESTABLISHED GUIDELINES.  THE RECEPTIONIST/ MEDICAL ASSISTANT ALSO COMPLETES INDIRECT CARE ACTIVITIES NEEDED FOR THE EFFICIENT OPERATION OF THE PHYSICIAN OFFICE.  MAY REQUIRE WORKING AT OTHER UNION PHYSICIAN SERVICES LOCATIONS, AS NEEDED.  PERFORMS OTHER DUTIES AS ASSIGNED.

The above statement reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all work inherent in the job.

Required Skills

1.  HIGH SCHOOL GRADUATE OR EQUIVALENT.
2.  REGISTERED OR CERTIFIED MEDICAL ASSISTANT PREFERRED
3.  PREVIOUS PHYSICIAN OFFICE EXPERIENCE REQUIRED.
4. PRACTICE MANAGEMENT SYSTEM AND EMR EXPERIENCE PREFERRED.
5. PATIENT SCHEDULING DUTIES INCLUDING DEMOGRAPHIC ENTRY, INSURANCE VERIFICATION, AND HANDLING OF ALL FRONT DESK RESPONSIBILITIES.   MEDICAL ASSISTANT WILL ALSO ROOM PATIENTS, DOCUMENT IN EMR, HANDLE REFERRALS, PRESCRIPTION REFILLS, AND ASSIST PROVIDERS IN THE OFFICE
6. ABILITY TO COMPREHEND AND FOLLOW PRINCIPLES OF ASEPTIC TECHNIQUE.
7. ABILITY TO LEARN AND RETAIN DETAILED INFORMATION AND ACCURATELY DOCUMENT DATA COLLECTED FROM THE PATIENT.
8. EXCELLENT BASIC CLINICAL SKILLS IN DELIVERY OF CARE.
9. EXCELLENT INTERPERSONAL SKILLS AND ABILITY TO WORK WELL WITH PEOPLE PROJECTING A POSITIVE IMAGE FOR THE HOSPITAL.
10. ABILITY TO REMAIN CALM AND FUNCTION WELL IN STRESSFUL SITUATIONS.
11. ABILITY TO WORK INDEPENDENTLY/PRIORITIZE WORK.

Required Experience

1.  HIGH SCHOOL GRADUATE OR EQUIVALENT.
2.  REGISTERED OR CERTIFIED MEDICAL ASSISTANT PREFERRED
3.  PREVIOUS PHYSICIAN OFFICE EXPERIENCE REQUIRED.
4. PRACTICE MANAGEMENT SYSTEM AND EMR EXPERIENCE PREFERRED.
5. PATIENT SCHEDULING DUTIES INCLUDING DEMOGRAPHIC ENTRY, INSURANCE VERIFICATION, AND HANDLING OF ALL FRONT DESK RESPONSIBILITIES.   MEDICAL ASSISTANT WILL ALSO ROOM PATIENTS, DOCUMENT IN EMR, HANDLE REFERRALS, PRESCRIPTION REFILLS, AND ASSIST PROVIDERS IN THE OFFICE
6. ABILITY TO COMPREHEND AND FOLLOW PRINCIPLES OF ASEPTIC TECHNIQUE.
7. ABILITY TO LEARN AND RETAIN DETAILED INFORMATION AND ACCURATELY DOCUMENT DATA COLLECTED FROM THE PATIENT.
8. EXCELLENT BASIC CLINICAL SKILLS IN DELIVERY OF CARE.
9. EXCELLENT INTERPERSONAL SKILLS AND ABILITY TO WORK WELL WITH PEOPLE PROJECTING A POSITIVE IMAGE FOR THE HOSPITAL.
10. ABILITY TO REMAIN CALM AND FUNCTION WELL IN STRESSFUL SITUATIONS.
11. ABILITY TO WORK INDEPENDENTLY/PRIORITIZE WORK.