OUR STORY started more than 60 years ago when eight employees from Coors Brewery established the Coors Credit Union. Throughout the past six decades, membership expanded as products and services were introduced with a focus on delivering first-class financial solutions.
ON TAP CREDIT UNION was born from this rich heritage in 2017 when we changed the name from Coors Credit Union, to include all beer manufacturers, employees and enthusiasts. In fact, On Tap Credit Union now serves members who live in surrounding Colorado areas and enjoy beer and the Colorado lifestyle. Our primary goals are to be more inclusive while preserving our heritage embracing quality, enhance our attention to detail and commit to the communities where we live.
WHO WE ARE
We are not the 800-pound gorilla in the credit union universe, nor do we want to be. We are a robust financial institution with a paramount vision to craft financial opportunities and bring the dream of the Colorado lifestyle to every member of our community. No matter what our members’ next adventure may be, we want to help them get there.
And today, we invite you to apply for our Financial Advocate opportunity.
IMPORTANT SKILLS AND TRAITS FOR THIS ROLE:
- Bring out the best in us. You’ll help perpetuate our KEG of Excellence -- Kindness, Elegance and Genuineness to everyone who proudly promotes our brand now and
- Effective partnerships across all levels of the organization.
- Have the focus, persistence, positive outlook, and discipline to meet the personal demands of a sales/service role while remaining elegant under pressure.
- Set high standards of performance, quality, and accountability for yourself.
- Consistently meets monthly goals.
- Actively participate in community and business-related events (no less than one event per year).
- ‘Impossible’ doesn’t exist in our vocabulary, but a ‘can-do attitude’ does.
- Learn from everyone around you, then share that knowledge with others.
WHAT YOU’LL DO
- Provide distinguished consultative sales and service by proactively fulfilling the needs of each member through advocacy. Anticipate member needs and provide appropriate business and consumer recommendations.
WHAT THAT MEANS
- Anticipates the needs of the member and provide advocacy based offerings once a clear understanding of the members’ financial situation is uncovered. Constantly keeping in mind, the importance of building wealth and reducing debt to create financial success for our members.
- Skillfully offer fully protected options for members based on their needs utilizing our ancillary product suite.
- Responsible for completing requests and capitalizing on opportunities supplied by members initiated online, over the phone and in branch.
- Conduct consumer loan interviews and submit completed applications to Lending.
- Analyze and discuss the credit bureau and make appropriate recommendations.
- Working knowledge of Lending Guidelines.
- Responsible for completing requests and capitalizing on opportunities supplied by members initiated online, over the phone and in branch.
EMPLOYEE RELATIONS - K.E.G. OF EXCELLENCE:
For us to create and maintain a World-Class Culture, every employee is asked to live the principles embodied below:
KINDNESS: a behavior marked by ethical characteristics, a pleasant disposition, and concern for others.
ELEGANCE: _a synonym for beauty that has come to acquire the additional connotation of unusual effectiveness and simplicity. _
GENUINENESS: the attribute of being true to yourself; authentic and truthful in your expression which leads to trusting relationships and empathy for others.
This is what it looks like:
- Promote a culture of teamwork throughout the entire organization.
- Demonstrate strong communication skills with members, peers, other departments, and branches.
- Utilize the Chain of Responsibility.
- Support our culture of continuous improvement and good stewardship of our members' money by seeking opportunities for process efficiencies and savings.
- Assist others within and outside the department.
- Support the credit union's advocacy strategy by being an advocate for our members and employees alike.
- Respond to all emails, phone calls and employee surveys within their stated deadline, and if no deadline is requested in an otherwise timely manner.
- Supporting creativity by soliciting and moving forward all ideas for continuous improvement.
HERE’S WHAT’S IN IT FOR YOU:
- Growth and Development. Our branch staff is expanding. Are you up to this challenge?
- Benefits Worth a Double-Take. Besides medical, dental, and vision coverage, we’ve got PTO (paid time off) and financial loan programs to help you achieve your next adventure. And your birthday? We consider this a holiday too and give you a day off to celebrate!
- 401k Perk. We’ll jump-start your savings by matching your contributions (100% of the first 5% you invest). Those match dollars are pre-taxed and 100% vested the month following your date of hire.
- Dress Code Extraordinaire. We’ve implemented a casual-dress work environment which includes On Tap branded gear, along with the option of beer gear to showcase our beer heritage and brewery partners. As a bonus, we also give clothing stipends to help you fill your closet.
- Wellness Center. Deeply discounted at only $10.00 per month, you’ll have access to a state-of-the-art workout facility including daily fitness classes like spinning and yoga.
- Complimentary Massages. Feeling stressed? Got a kink in your neck? You have nine opportunities a year to take advantage of our chair massages to help you relax and re-charge.
- Make the Grade. On Tap believes in supporting our employees by offering regular career coaching and underwriting 75% of your education expenses up to $2,500 each year after one full year of employment.
- Co-workers. They are pretty cool, really like their jobs, embrace collaboration, ensure our members take center-stage and are life-long learners.
SO THAT’S OUR STORY. Interested? Then start your application. WE WANT TO HEAR YOUR STORY.
https://ontapcu-careers.silkroad.com/
On Tap Credit Union is proud to be an Equal Opportunity Employer who provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability veteran status, pregnancy, sexual orientation or any other characteristic protected by law.
www.ontapcu.org
Required Skills
Required Experience
- High school degree or GED
- Two to five years of similar or related experience, including time spent in preparatory positions.