Family Law Paralegal Mandy Hancock Law | Knoxville, Tennessee Compensation: $50,000–$60,000 (DOE) Bring Order to Life’s Most Difficult Moments Some roles are about processing paperwork. This is not one of them. At Mandy Hancock Law, your work sits at the intersection of precision and compassion. You will support families navigating divorce, custody, and parenting plans, moments that shape futures and require more than technical skill. They require presence, clarity, and care. We are seeking an experienced Family Law Paralegal who thrives in structure, takes ownership without hesitation, and brings calm to complexity. If you anticipate needs before they are spoken, protect deadlines without compromise, and communicate with both professionalism and empathy, this is your opportunity to step into meaningful, high-impact work. Why Mandy Hancock Law We believe family law should be practiced with intention. Here, you will find: • A culture where excellence is expected and supported • Autonomy and trust in your expertise • A voice in how systems evolve and improve • Structure that creates clarity, not chaos • A team committed to treating clients with dignity and respect This is not a task-based role. This is a position of ownership, influence, and impact. You will not simply manage files. You will help move cases forward. Benefits: • Paid holidays • Paid time off (PTO) • Medical, dental, and vision insurance Responsibilities: What You Will Do Case Preparation and Management • Draft, review, and file family law pleadings, including petitions, responses, motions, discovery, and parenting plans, using firm templates • Prepare and manage discovery requests and responses • Track deadlines, hearings, mediations, and notice of appeal periods with precision • Maintain audit-ready digital case files from intake through final decree • Prepare trial notebooks, exhibit binders, and hearing packets • Ensure proper docketing, scheduling, and notification of all parties Client and Attorney Support • Serve as a professional and compassionate point of contact for clients • Respond to client communications within one business day • Prepare clients for depositions, mediations, and court appearances • Support attorneys in hearings, trials, and collaborative meetings • Help families feel informed and supported throughout the process Research, Billing, and Workflow Ownership • Conduct factual and legal research and summarize findings • Record time entries daily in compliance with firm billing standards • Assist with intake, conflict checks, e-filing, and service of process • Proactively identify workflow improvements as the firm scales • Update calendars, tasks, and file notes daily to ensure nothing falls through the cracks Qualifications: What You Bring • 4+ years of paralegal experience, preferably in family law • Strong knowledge of family law procedures, rules of civil procedure, and e-filing systems • Associate’s or Bachelor’s degree in Paralegal Studies or equivalent experience • Paralegal certificate and applicable credentials • Exceptional organization and attention to detail • High emotional intelligence and compassion in client interactions • Proactive problem-solving and an ownership mindset • Strong written and verbal communication skills • Proficiency in Microsoft 365 and case management software such as Clio or similar What Success Looks Like Here • You manage cases like a project manager • You anticipate what is needed before it is asked • You build trust with attorneys and clients alike • You bring calm to complex situations You help us deliver Peace, Clarity, and Hope to families navigating difficult transitions. Compensation: $50,000 - $60,000 depending on experience

• What You Will DoCase Preparation and Management • Draft, review, and file family law pleadings, including petitions, responses, motions, discovery, and parenting plans, using firm templates • Prepare and manage discovery requests and responses • Track deadlines, hearings, mediations, and notice of appeal periods with precision • Maintain audit-ready digital case files from intake through final decree • Prepare trial notebooks, exhibit binders, and hearing packets • Ensure proper docketing, scheduling, and notification of all partiesClient and Attorney Support • Serve as a professional and compassionate point of contact for clients • Respond to client communications within one business day • Prepare clients for depositions, mediations, and court appearances • Support attorneys in hearings, trials, and collaborative meetings • Help families feel informed and supported throughout the processResearch, Billing, and Workflow Ownership • Conduct factual and legal research and summarize findings • Record time entries daily in compliance with firm billing standards • Assist with intake, conflict checks, e-filing, and service of process • Proactively identify workflow improvements as the firm scales • Update calendars, tasks, and file notes daily to ensure nothing falls through the cracks