Mandy Hancock Law | Knoxville, Tennessee Some people go to work to process paperwork. Others go to work knowing their attention to detail, organization, and calm presence can change the trajectory of a family’s future. At Mandy Hancock Law, we stand beside clients during some of the most emotional and defining moments of their lives. Divorce. Custody. Parenting plans. High-stakes transitions that require both precision and compassion. We are looking for an experienced Family Law Paralegal who wants more than a checklist of tasks. We are looking for someone who takes ownership of cases, protects deadlines like a guardian, anticipates what attorneys need before they ask, and communicates with clients in a way that brings clarity instead of confusion. If you are the kind of professional who: • Finds satisfaction in managing complex cases flawlessly • Thrives under deadlines and keeps everything moving forward • Communicates with empathy while maintaining strong boundaries • Wants to be part of a team that truly cares about excellence Then this may be the right next chapter for you. Why Join Mandy Hancock Law At Mandy Hancock Law, we believe family law can be practiced differently. We combine high standards with humanity. Precision with compassion. Accountability with support. This is a firm where: • Excellence is expected and supported • Your expertise is trusted • Your voice matters • Growth is encouraged • Systems are valued • Clients are treated with dignity You will not be micromanaged, but you will be expected to own your role. You will not be just a file manager. You will be a case strategist and workflow driver. You will not be part of chaos. You will help create order. We are building a team of professionals who want to operate at a high level, who care deeply about their work, and who take pride in doing things the right way. If you want to work in a firm where your organization, foresight, and emotional intelligence truly matter, and where your work directly contributes to providing Peace, Clarity, and hope to families, we invite you to apply. Responsibilities: What You Will Do Case Preparation and Management • Draft, review, and file family law pleadings, including petitions, responses, motions, discovery, and parenting plans, using firm templates • Prepare and manage discovery requests and responses • Track deadlines, hearings, mediations, and notice of appeal periods with precision • Maintain audit-ready digital case files from intake through final decree • Prepare trial notebooks, exhibit binders, and hearing packets • Ensure proper docketing, scheduling, and notification of all parties Client and Attorney Support • Serve as a professional and compassionate point of contact for clients • Respond to client communications within one business day • Prepare clients for depositions, mediations, and court appearances • Support attorneys in hearings, trials, and collaborative meetings • Help families feel informed and supported throughout the process Research, Billing, and Workflow Ownership • Conduct factual and legal research and summarize findings • Record time entries daily in compliance with firm billing standards • Assist with intake, conflict checks, e-filing, and service of process • Proactively identify workflow improvements as the firm scales • Update calendars, tasks, and file notes daily to ensure nothing falls through the cracks Qualifications: What You Bring • 4+ years of paralegal experience, preferably in family law • Strong knowledge of family law procedures, rules of civil procedure, and e-filing systems • Associate’s or Bachelor’s degree in Paralegal Studies or equivalent experience • Paralegal certificate and applicable credentials • Exceptional organization and attention to detail • High emotional intelligence and compassion in client interactions • Proactive problem-solving and an ownership mindset • Strong written and verbal communication skills • Proficiency in Microsoft 365 and case management software such as Clio or similar What Success Looks Like Here • You manage cases like a project manager • You anticipate what is needed before it is asked • You build trust with attorneys and clients alike • You bring calm to complex situations • You help us deliver Peace, Clarity, and Hope to families navigating difficult transitions Compensation: $50,000 - $60,000 depending on experience

• What You Will DoCase Preparation and Management • Draft, review, and file family law pleadings, including petitions, responses, motions, discovery, and parenting plans, using firm templates • Prepare and manage discovery requests and responses • Track deadlines, hearings, mediations, and notice of appeal periods with precision • Maintain audit-ready digital case files from intake through final decree • Prepare trial notebooks, exhibit binders, and hearing packets • Ensure proper docketing, scheduling, and notification of all partiesClient and Attorney Support • Serve as a professional and compassionate point of contact for clients • Respond to client communications within one business day • Prepare clients for depositions, mediations, and court appearances • Support attorneys in hearings, trials, and collaborative meetings • Help families feel informed and supported throughout the processResearch, Billing, and Workflow Ownership • Conduct factual and legal research and summarize findings • Record time entries daily in compliance with firm billing standards • Assist with intake, conflict checks, e-filing, and service of process • Proactively identify workflow improvements as the firm scales • Update calendars, tasks, and file notes daily to ensure nothing falls through the cracks