BFF Medical Wellness Clinic
About BFF
BFF Medical Wellness Clinic is a membership-based, functional medicine and aesthetics practice focused on proactive health, body composition, and a concierge-level patient experience. We’re a young, growing clinic—high standards, warm vibe, and real opportunities to grow with us.
Role Snapshot
This is not a traditional emergency services role. As a Paramedic (Proactive Health Coach) , you’ll guide patients through their wellness journeys, help them feel at ease, and—when appropriate—use your paramedic skill set (e.g., IV starts, injections) in a planned, proactive setting. You’ll orchestrate clinic flow, clearly communicate our membership model , and keep visits smooth, timely, and reassuring.
Patient Flow & Experience: Welcome, orient, and guide patients; keep schedules tight and visits smooth; set a calm, confident tone.
Proactive Coaching: Encourage healthy habits and adherence to care plans; explain membership benefits, processes, and next steps.
Hands-On Support (Proactive Use of Skills): Perform injections and IV starts within clinic protocols; prep rooms and supplies; maintain clean, orderly spaces.
Communication & Follow-Through: Provide clear verbal updates, document accurately, track tasks, and close loops without drop-offs.
Operational Rhythm: Support opening/closing routines, daily checklists, product/stock cues, and event or review initiatives.
Privacy & Professionalism: Model HIPAA awareness and uphold high standards in every interaction.
Confident & Composed: Lead conversations, reassure anxious guests, and stay steady under pressure.
A Standout Communicator: Clear verbal skills, active listening, professional vocabulary, excellent bedside manner.
Adaptable & Quick-Learning: You pick up new systems, protocols, and coaching frameworks fast.
Detail-Obsessed Finisher: You follow through, document accurately, and prevent small misses from becoming issues.
Curious & Growth-Oriented: You ask great questions, seek feedback, and enjoy expanding scope as the clinic scales.
Passionate About Wellness: You believe in proactive health and love helping people feel their best.
Current California Paramedic License (EMSA) or NREMT-Paramedic with plan to obtain CA licensure promptly.
AHA BLS (required) and AHA ACLS (required) ; PALS preferred.
Demonstrated competency with IV starts and intramuscular/subcutaneous injections in a non-emergent, protocol-driven setting.
Comfort educating patients, explaining a membership program , and guiding proactive health behaviors.
Strong verbal communication, professionalism under pressure, and meticulous documentation/follow-through.
Tech-comfortable (EMR/scheduling, online forms, digital payments, texting platforms).
Bilingual (English/Spanish) is a plus.
Note: This position emphasizes patient experience and proactive support—not emergency response—and operates within clearly defined clinic protocols.
Skill Building: Training on our membership program, patient-journey playbooks, and service education.
Scope Expansion: Opportunities to own initiatives (events, reviews, onboarding, body-composition check-ins).
Career Pathing: As the clinic grows, potential to advance into lead or coordinator roles based on mastery and professionalism.
Schedule: Full-time, with Saturday availability preferred.
Compensation: Competitive hourly, commensurate with experience.
Perks: Structured training, supportive team culture, staff rates on select services.