Paramedic Regional Operations Manager

EMS Unlimited

Paramedic Regional Operations Manager

Topeka, KS
Full Time
Paid
  • Responsibilities

    Job Description

    POSITION TITLE:

    • Paramedic – Regional Manager

    POSITION IDENTIFICATION:

    • Full Time, year-round, Salary, OT Exempt
    • Medical/Dental/Vision
    • 401K Retirement with 4% match
    • Wellness Stipend
    • Uniform Allowance
    • Total Rewards Package
    • Unlimited Paid Time Off
    • A drug free workplace
    • An Equal Opportunity Employer (EEO)
    • At-will employment
    • Unlimited Paid Time Off

    POSITION SUMMARY:

    • This position manages EMS Unlimited Operational and Market Development duties/tasks and business relationships of an assigned region. Success is achieved through motivating team members to achieve excellence and through the development of relationships with surrounding healthcare system stakeholders.
    • Must have excellent communication, organizational and human relation skills, and the ability to build working relationships with customers and base personnel.
    • Must be a “Culture Champion”
    • Servant based leadership is a priority
    • Executing on excellence will require dedication to motivating and inspiring team members while adhering to company standards.
    • Team growth will rely on recruiting strategies and budgeting.
    • Market development and growth will require an ability to build and foster relationships with hospital executives and their organizations stakeholders.
    • Compliance with local, state and federal rules and regulations will require attention to detail and maintenance of relationships with regulatory agencies.

    SCHEDULE :

    • Place of work will be in Topeka, Kansas – travel to other bases within the region required when operations demonstrate a need. Travel to Colorado at least once per year for leadership development will be required.
    • Flexible schedule allows for allocation of time based on a balance of professional and personal needs. Set work hours will not be required – working day’s and times will vary based on operational and business needs.

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • The employee must possess and apply knowledge and skills necessary to perform the duties of a Manager in a dignified and compassionate manner, including but not limited to:
    • Support staff in day to day operations of the assigned base
    • Provide team training through Orientations and as needed for clinical and operational topics
    • Monitor operational and clinical functions and ensure compliance with company, local, regional, state and federal standards
    • Ensure all equipment, apparatus and personnel are in compliance with state regulations.
    • Interface with other local EMS peers and organizations
    • Interface and communicate with applicable facility stakeholders (Hospitals and other healthcare institutions) to ensure customer satisfaction and community needs for the services provided are met.
    • Drive business growth through effective relationship management and marketing/outreach activities

    **Expectations & Specific tasks: **

    • Promote, encourage and maintain a positive work culture centered around EMS Unlimited values
    • Monitor staff satisfaction and job fulfillment, make recommendations and reports to direct supervisor
    • Promote engagement and activities that elevate the performance of the organization
    • Manage, build and maintain an operational schedule of staff
    • Conduct regular meetings with hospitals and other applicable service users to ensure customer service meets or exceeds expectations.
    • Prepare data and reports for review of operational and clinical data for evaluations of performance and make recommendations for improvement.
    • Conduct interviews and make hiring decisions for clinical staff assigned to the base.
    • Monitor and coordinate maintenance and upkeep activities for biomedical equipment, apparatus and apparatus supplies.
    • Manage and coordinate upkeep and maintenance of EMS Unlimited facilities and buildings.
    • Conduct themselves in a professional manner through both written and verbal communication mediums.
    • Adhere to and enforce company standards and doctrines - participate in doctrine revisions and updates:
    • Ensure all operations are compliant with local, federal and state laws, such as but not limited to:
    • Other duties as assigned.

    The employee must also:

    • Meet requirements of an EMS Unlimited Transport Paramedic
    • Maintain a thorough working knowledge of applicable current standards of care, including equipment functions and uses
    • Follow, promote and support company values and manager core competencies
  • Qualifications

    Qualifications

    QUALIFICATIONS

    Education & Experience Requirements

    • Must be proficient in:

    • Email use and other forms of communication

    • Spreadsheets and Word Processing

    • Other forms of IT and data management such as emsCharts and PSTrax

    • Minimum of either a high school diploma or a GED as evidence of high school completion

    • Bachelor's degree in a related field is preferred.

    • 5 years of field EMS experience is preferred.

    • 5 years of leadership & management experience

    Certificates, Licenses & Registrations

    • The employee must possess and maintain a valid driver’s license, current state Paramedic certification, CPR and ACLS.

    • Additional certifications preferred: FP-C, CCT, PHTLS, ATLS, PALS, EPC, AMLS, Hazmat

    Additional Information

    All information will be kept confidential according to EEO guidelines.