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Sales Support and Documentation

Paramount Export Company

Sales Support and Documentation

Oakland, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Paramount Export Company is a leading USA Exporter of quality fruits, vegetables and food products. We are a profitable company, 100% employee owned, exporter in our 82nd year of business.

    Paramount Export Company is looking for a non-exempt SALES SUPPORT ADMINISTRATOR member for our Food and Beverage Department. This is a full-time position, which primarily provides support to Sr. Trader. This is not a remote role, located in Oakland, CA.

    RESPONSIBILITIES:

    SALES SUPPORT

    • Arrange logistics for each shipment.

    • Keep abreast of shipping schedules and freight rates to obtain the most advantageous shipment bookings.

    • Work closely with freight forwarders to guarantee timely transit of product.

    • Research customer claims and process credits.

    • Provide backup when trader is traveling or on vacation.

    • Communicating with customers, suppliers, shippers, truckers, freight forwarders, warehouse staff, government agencies and others regarding any appropriate aspect of a shipment.

    • Work closely with the Accounting Department to resolve discrepancies on any accounting issues that might arise.

    • Acquire necessary knowledge of the food & beverage product in and being able to answer questions from the customers regarding the product.

    • Communicate with USDA inspectors and schedule inspections.

    • Communicate with government agencies and manufacturers for preparing necessary documents and certificates.

    • Communicating with warehouse staff.

    DOCUMENTATION

    • Prepare documents for shipments using applicable computer programs.

    • Accurately enter shipment data using applicable computer programs.

    • Assemble documents and assist in the preparation of document packages for the shipments.

    • Keep the computer files in order, make all the necessary updates and adjustments timely.

    REQUIREMENTS AND QUALIFICATIONS:

    • At least 4 years work experience relevant to job.

    • Strong communication (verbal and written) skills needed.

    • Work cooperatively and responsively in a high-pressure, fast paced environment.

    • Adjust quickly to any updates and changes in company software.

    • Knowledge of basic computer programs (Excel, Word, Acrobat, etc).

    • Must be detail orientated.

     

    We are located half mile from West Oakland Bart and there is plenty of free parking on site. Full-time employees receive wonderful benefits (100% healthcare/dental for the family, life insurance, and profit sharing).

    Paramount Export Company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.