Evening Member Services Receptionist
Part Time/ Year-Round Employment
We are looking for an Evening Member Services Receptionist to be the warm and welcoming first impression of the Club. This is an excellent opportunity to join a high performing team in a wonderful working environment. The successful individual will have a service heart and genuinely enjoy interacting with others in a professional manner.
Core Responsibilities:
· Greet members and guests at the front desk by welcoming and directing them appropriately.
· Learn the names of members and their families to personalize greetings.
· Notify staff of arrivals for meetings.
· Answer, screen, and forward incoming phone calls.
· Create, edit, and maintain banquet event orders for Club functions.
· Accept dining reservations and take-out food orders.
· Be knowledgeable about Club events, menu items, hours, and directions to the Club.
· Handle member and Club information with discretion and integrity.
· Other duties as assigned by department managers.
Job Requirements:
· Working knowledge of Microsoft Office Suite, specifically Word, Excel, Publisher, and Outlook.
· Tech savvy with multiple line phone systems, computers, scanners, and printers.
· Strong organizational skills.
· Multitasking and time-management skills, with the ability to prioritize tasks.
· Excellent written and verbal communication skills.
· Friendly and customer service oriented with the desire to help others.
· Night and weekend availability required.
Preferred Qualifications
· High End Hospitality or Private Club Experience
· Experience with NorthStar POS a plus
· High School Diploma or Equivalent