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Startup Operations Analyst

Parknav

Startup Operations Analyst

National
Full Time
Paid
  • Responsibilities

    Location: North America (Remote or office in SF, LA, Chicago, Miami, Detroit)

    Ai Incube (Parknav) develops and markets a city-knowledge cloud service and software API to enterprises in mobility and smart city. Our customers include fortune-500 enterprises such as car OEMs and telecoms as well as smaller enterprises such as city-solution providers. We increasingly sell software packaged solutions SaaS. Our verticals include SMEs, Smart City, Mobility and Transportation, Telcos, Partners and consumers (B2B, B2G, B2B2C).

    We are looking for a Startup Program Manager to help us achieve an ambitious income target through the management and development of new and existing fundraising partnerships.

    Building on our solid track record of engagement and support, you'll expand our reach and impact, developing existing and new income streams to underpin Parknav's strategic growth, leading campaigns and communications to maximise impact. You will also collaborate with internal and external stakeholders, monitor and report campaign performance, ensure a smooth investment experience.

    RESPONSIBILITIES

    • Provide administrative support to the Head of Admin;

    • Improve operational management systems, processes and best practices;

    • Administer data inputting, amendments, running reports and creating data queries as necessary to improve profitability;

    • Contribute to the planning, development, and marketing of fundraising activities and participate in specific events and functions as directed;

    • Assist with the research of potential fundraising opportunities using a range of marketing resources;

    • Be responsible for the overall upkeep of the investment database;

    • Purchase materials, plan inventory and oversee warehouse efficiency;

    • Manage very senior and high-value relationships with ease, warmth and professionalism (Internal and external stakeholders, suppliers);

    • Help the organization's processes remain legally compliant;

    • Find ways to increase quality of customer service;

    REQUIRED SKILLS

    • 2+ years of experience in an administrative/operations role, ideally within a fundraising environment;

    • Experience on start-up environment;

    • Aptitude for working with databases, ideally in a customer care environment;

    • Good knowledge of organisational effectiveness and operations management, including business and financial principles;

    • Experience with KPI's, include budgets and forecasts (nice to have);

    • CRM Database experience;

    • Marketing management experience;

    • Good writing and presentation skills;

    WORTHWHILE SKILLS

    • Outstanding organisational skills;

    • Very comfortable with technology and innovative ways of engaging with external stakeholders;

    • Energetic, creative and can-do attitude;

    • Outstanding problem solving skills;

    • Flexible, willing and able to turn their hand to multiple different tasks as the work requires;

    • Quick learner.

    You should present a keen eye for detail, a very proactive profile and a passion for the start-up environment.

    As a fully remote position, we expect that you have a strong track record of independent working ability and at the same time are an outstanding team player.