About Us:
Parrish Agencies stands at the forefront of innovation and excellence, offering premium services across a variety of sectors. We are dedicated to making a significant impact on our clients' lives. As part of our ongoing growth, we are seeking a customer-facing Remote Benefits Specialist to enhance our team, focusing on managing and advising on our benefits programs offered to clients.
Position Overview:
Are you passionate about helping clients make informed decisions about their employee benefits programs? Parrish Agencies is seeking a Remote Benefits Specialist to assist our clients in understanding and utilizing their benefits offerings. In this customer-facing role, you will play a crucial part in ensuring that our clients receive the best possible guidance and support regarding their benefits packages.
Key Responsibilities:
- Act as a trusted advisor to clients, providing information and guidance on benefits programs, including health insurance, dental, vision, and other offerings.
- Conduct one-on-one consultations with clients and their employees to explain benefit options and assist in enrollment.
- Assist clients in managing their benefits programs and addressing any issues or inquiries.
- Stay informed about industry trends, legislative changes, and compliance requirements related to employee benefits.
- Collaborate with the internal team to address client inquiries and resolve benefit-related issues.
- Maintain a high level of professionalism and customer service in all client interactions.
Qualifications:
- High school diploma or equivalent (Bachelor's degree preferred but not required).
- Previous experience in a customer service or client-facing role is preferred.
- Basic knowledge of employee benefits or a strong willingness to learn.
- Excellent communication skills, both written and verbal.
- Customer-focused with the ability to build rapport and trust with clients.
- Proficiency in using digital communication tools and software.
- Ability to work independently in a remote environment and manage time effectively.
Benefits:
- Competitive compensation package.
- Work from the comfort of your home with remote work flexibility and schedule flexibility.
- Ongoing training and professional development.
- Supportive and collaborative team culture.
- Opportunity for career growth within the company.
- Health, dental, and vision benefits.