Benefits:

401(k)

Company parties

Employee discounts

Free food & snacks

Opportunity for advancement

Training & development

For the Professional Looking for a Long-Term Home—Not a Stopgap

The Childhood Drowning Prevention Foundation & Big Kahuna Swim Academy is seeking a seasoned, service-driven professional to serve as the face of our organization.

This role is intentionally designed for someone who is not in between jobs, not exploring options, and not passing time—but instead looking for a place to plant roots and grow long-term in a mission-driven organization.

If you are looking for a temporary role while pursuing something else, this will not be the right fit.

Schedule (Non-Negotiable)

Mondays: 9:00am – 12:00pm

Wednesdays: 9:00am - 12:00pm

Fridays: 9:00am – 12:00pm

Saturdays: 8:00am – 10:00am

Your Role

You will be the first and lasting impression of our organization.

Deliver a consistent, caring, and professional experience for every family we serve (in person, by phone, email, social media and via text)

Support families with scheduling, enrollment, and program questions

Ensure seamless communication between clients, instructors, and leadership

Assist with booking, billing support, and account updates

Maintain a calm, organized, and welcoming environment

Anticipate needs and solve problems before they arise

Who This Role Is Designed For

This is for someone who:

Is a seasoned professional in customer service, admin, or client experience roles

Is deeply service-oriented and naturally puts their boss and the organization first

Is highly reliable—your consistency builds trust

Communicates with professionalism and clarity

Takes ownership and makes the team better simply by being part of it

Is seeking a long-term home, not a stepping stone

What Makes This Opportunity Different

Your work directly supports drowning prevention and life-saving swim education

You are part of a purpose-driven organization serving families in our community

You will operate within a culture that values:

Excellence

Teamwork

Grit

Serving above self

This is a small, high-standard team where long-term commitment is valued and recognized.

Requirements

Proven experience in a client-facing or administrative role

Strong communication skills (in person, phone, written)

Highly organized with strong attention to detail

Comfortable with scheduling systems and technology

Must be dependable and aligned with a service-first mindset

Comfortable working in a poolside environment

Compensation

Training $16.90/hour

After training competition at $19/hour

Opportunity for increased responsibility and long-term growth

Who This Is NOT For

Someone between jobs or exploring options

Someone looking for a temporary or short-term role

Someone building toward a different long-term career path

Who This IS For

A professional ready to commit to a mission-driven organization long-term

Someone who finds purpose in serving others at a high level

Someone who wants to grow with an organization, not out of it

Apply Today

If you’re looking for a place where your professionalism, consistency, and heart for service can make a lasting impact, we’d love to hear from you.

Member schools are independently owned and operated. Your application will go directly to the member school, and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location, and not to US Swim School Association.