Benefits:

401(k) matching

Health insurance

Paid time off

Position Overview C.S. Flournoy is seeking a reliable and organized Administrative Assistant to support daily office operations. This role is critical to keeping our office running smoothly by handling customer communication, scheduling, tracking jobs, and supporting our field crews and sales team.

Key Responsibilities

Answer incoming calls, enter leads, schedule appointments, and take payments

Monitor and respond to emails and Slack messages daily

Track job progress and update job statuses as work is completed/crew production

Confirm scheduled estimates for the following day

Assist sales team and office staff with administrative tasks

Submit utility locate requests and coordinate with Dominion as needed

Monitor fleet tracking and report any issues (speeding, location concerns, etc.)

Manage company Facebook page and digital sign board updates

Order and track equipment and crew inventory

Maintain filing systems for completed jobs and work orders

Prepare materials for safety meetings and ensure proper documentation

Print and maintain company forms (work orders, new hire packets, etc.)

Job Instructions / Daily Expectations

Be on time and ready to work during scheduled hours (10:30 AM – 4:30 PM)

Answer phones professionally and handle customer needs efficiently

Stay organized and keep up with multiple tasks throughout the day

Communicate clearly with crews, sales staff, and management

Keep job records accurate and up to date—no backlog

Follow up on open tasks (locates, scheduling, etc.)

Maintain a professional and positive attitude with customers and team members

Report problems immediately and help find solutions

Qualifications

Previous administrative or office experience

Previous managing crews, coordinating schedules, or overseeing field operations

preferred

Strong communication and organizational skills

Ability to multitask and work in a fast-paced environment

Basic computer skills (email, spreadsheets, scheduling systems)

Self-motivated and dependable