Benefits:

Competitive salary

Flexible schedule

Scheduler Job Description: Part Time after business hours, scheduling replacements for call outs. Do like overcoming obstacles? Do you enjoy being part of a team? Do you enjoy working with the elderly? Employee must be able to be trained in our Savannah GA. office.

PRINCIPAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS:

The duties and responsibilities described below do not represent a comprehensive list for this position. Additional tasks may be assigned from time to time as necessitated by the business demands.

· Schedule employee team for hours of service for existing/new clients and open hours/shifts on existing cases. Provide consistency in employees and scheduling with clients.

· Update client and employee information into the scheduling software daily.

· Regularly update the supervisory staff about open shifts after making an exhaustive effort to staff those shifts.

· Generate timely reports on employee supply and demand to supervisory staff.

· Communicate and reinforce the company policies and procedures.

· Communicate and refer appropriate matters to the supervisory staff for direction.

· Perform general office duties, including but not limited to, word processing, filing, reception and answering in office calls as needed.

· Participate in interviews, new hire onboarding, 90-day annual evaluations and performance improvement plans for the caregiver team.

· Maintain positive relationships with clients, family members and employees by providing consistent and clear communication, upholding professionalism and confidentiality while also providing support and encouragement to all.

· Demonstrate dependability and reliability, while also maintaining regular and predictable attendance at the office.

· Participate in a on call rotating schedule for evenings and weekends, as directed. Keep on-call materials current with client information, instructions and directions, the current roster of care and list of active direct care staff.

· Perform caregiver introduction to new clients as well as unannounced supervisory visits.

REQUIRED JOB KNOWLEDGE AND SKILLS:

· A minimum of a High School diploma and two years of experience in an office setting, preferably in private duty homecare/healthcare setting.

· Proficiency with Microsoft Office (Word, Excel and Gmail) applications. Scheduling software and other healthcare industry-related software experience is required!!

· Ability to listen and communicate clearly, fluently and diplomatically – both orally and in writing.

· Ability to remain flexible, resilient and calm in all situations.

· Present a well-groomed professional image representative of the business.

· Ability to plan, organize, prioritize, delegate and accurately complete work activities within specific deadlines while managing interruptions.

· Work independently and proactively with a minimum amount of direction and/or supervision.

· Ability to generate goodwill for the Agency with staff, clients, their family members and referral sources. Demonstrate a strong commitment to client service excellence.

Ability to lawfully work in the U.S.

This is a remote position.