Job Summary

We are looking for a detail-oriented and dependable Appointment Clerk / CSR to support our daily logistics operations. This role focuses on scheduling freight delivery appointments, assisting brokers, and handling administrative tasks to keep shipments running smoothly.

Key Responsibilities

Schedule and confirm freight delivery and pickup appointments

Communicate with customers, carriers, and brokers to coordinate logistics

Assist brokers with document management, including scanning and filing paperwork

Update shipment information and maintain accurate records

Provide general customer service support via phone and email

Perform additional administrative duties as needed

Qualifications

Previous customer service or administrative experience required

Logistics or transportation industry experience preferred

Strong communication and organizational skills

Basic computer skills (email, data entry, document scanning)

Ability to multitask and work in a fast-paced environment

Reliable, punctual, and detail-oriented

Be a key part of keeping freight moving and customers informed—apply today!