Benefits:

Supportive and Professional Work Environment

Competitive Hourly Compensation

Flexible schedule

Opportunity for advancement

📍 Location: Livonia/Farmington | 🕒 Part-Time | [10-25] Hours per Week | 💰 $[14]–$[16]/hour

Position Summary We are seeking a professional and detail-oriented Part-Time Call Intake Specialist with extensive customer service to serve as the first point of contact for our customers. This role is responsible for answering inbound calls, gathering essential job and customer information, and ensuring accurate documentation to support our operations team.

Key Responsibilities

Answer inbound calls in a courteous and professional manner

Collect and document customer and job-related information accurately

Schedule appointments and route inquiries to the appropriate department

Maintain organized and up-to-date records in company systems

Provide clear, helpful information regarding services and next steps

Support office staff with general administrative tasks as needed

Qualifications

Strong verbal and written communication skills

Excellent attention to detail and organizational abilities

Comfortable use of computers, phones, and basic office software

Professional demeanor and strong customer service skills

Prior experience in customer service, reception, or call intake preferred

What We Offer

Flexible part-time schedule

Competitive hourly compensation

Supportive and professional work environment

Opportunity for growth within the organization

How to Apply Please submit your resume and a brief cover note to courtney.schoff@pauldavis.com.