We’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get started! Responsibilities: • Respond to customer inquiries, product and service questions, and customer complaints • Find patterns in customer complaints and bring them to the team for improvement • Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction • Provide thorough follow-ups to customer interactions, ensuring customer satisfaction • Ensure customer account information is up-to-date Qualifications: • High school diploma, G.E.D. or equivalent • Display strong communication skills, active listening skills, and personal skills • Previous work in a customer-facing position Compensation: $19.50 - $21 hourly

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