Benefits:
Free uniforms
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Flexible schedule
PostNet Lafayette CO
Pay: $18.00 to $21.00 per hour Job Type: Part-Time Hours: Approximately 16 to 22 hours per week
About the Position
PostNet is looking for a friendly, dependable, and organized Part-Time Customer Service Associate to join our Lafayette team.
This is a hands-on position where no two days are the same. Much of your day will be spent assisting customers at the counter, processing shipments, receiving and sorting mail and packages, and assisting our private mailbox customers.
Most weekday shifts are 12:00 PM to 6:00 PM, with a rotating Saturday shift from 9:30 AM to 3:00 PM at least every other Saturday. The number of weekday shifts will vary based on the Saturday rotation.
We're looking for someone who genuinely enjoys helping people, pays attention to details, and likes staying busy. Previous shipping experience is helpful but not required. We provide training on our systems and services.
What You Will Do
Greet customers and provide friendly, professional service
Process shipments using UPS, FedEx, USPS, and DHL
Help customers select shipping options based on cost, speed, and service needs
Package customer items for safe shipment
Receive, sort, and distribute incoming mail and packages
Maintain accurate private mailbox and package records
Assist mailbox customers with mail and package pickups
Accept prepaid package drop-offs
Process customer transactions and payments
Answer phones and respond to customer questions
Assist with basic copying, scanning, printing, and document services
Learn PostNet products and services and recommend appropriate solutions
Maintain a clean, organized, and professional work environment
What We Are Looking For
Strong customer service and communication skills
Friendly, positive, and professional attitude
Dependable and punctual
Strong attention to detail and accuracy
Comfortable using computers and learning new software
Ability to stay organized and handle multiple responsibilities
Comfortable recommending products and services to customers
Ability to work independently and as part of a team
Willingness to learn shipping, mailbox, and basic print services
Ability to stand for extended periods and lift packages up to 50 pounds
High school diploma or equivalent
Availability to work weekday afternoons and at least every other Saturday
Preferred Experience
Previous experience in retail, customer service, sales, shipping, packaging, mail handling, or a copy center is helpful but not required.
Experience with UPS, FedEx, USPS, DHL, printing, graphic design, or Adobe software is a plus.
Schedule
Approximately 16 to 22 hours per week
Weekday shifts primarily 12:00 PM to 6:00 PM
Saturday shifts 9:30 AM to 3:00 PM
At least every other Saturday is required
Additional hours may occasionally be available
Compensation
$18.00 to $21.00 per hour based on experience and qualifications.
Candidates with relevant experience in retail, shipping, mailbox, print, or customer service may qualify for a higher starting rate.
Why Join PostNet
At PostNet, you'll work directly with customers while gaining experience in shipping, mail management, printing, and services used by individuals and local businesses every day.
We provide training and are looking for someone who takes pride in helping customers, wants to learn, and can become a dependable member of our team.
If you enjoy working with people, staying active, and having a variety of responsibilities, we'd like to hear from you. Apply today to join the PostNet Lafayette team.
*PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.