Part-Time Customer Service Dispatcher & Sales Coordinator (Rock Star)

MG3HVAC LLC

Part-Time Customer Service Dispatcher & Sales Coordinator (Rock Star)

Charlotte, NC
Part Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Company car

    Company parties

    Competitive salary

    Dental insurance

    Employee discounts

    Flexible schedule

    Free food & snacks

    Free uniforms

    Opportunity for advancement

    Paid time off

    Training & development

    Wellness resources

    About Us

    At Quality Pro Services, we pride ourselves on delivering top-notch service with professionalism, speed, and a customer-first mindset. We're growing fast and looking for a dynamic, high-energy team player who thrives in a fast-paced environment and loves helping people.

    The Role

    We’re looking for a rock star Customer Service Dispatcher & Sales Coordinator to be the heartbeat of our daily operations. This role is perfect for someone who can juggle multiple priorities, communicate clearly, and turn every customer interaction into a positive experience.

    What You’ll Do

    Answer incoming calls and respond to customer inquiries with professionalism and enthusiasm

    Schedule and dispatch service technicians efficiently

    Coordinate daily job calendars and adjust in real-time as needed

    Support sales efforts by following up with leads and assisting with estimates

    Maintain accurate customer records and job details

    Handle customer concerns and resolve issues quickly and effectively

    Work closely with the team to ensure smooth operations and excellent service delivery

    What We’re Looking For

    Strong communication skills (phone, text, and email)

    Highly organized with strong attention to detail

    Ability to multitask and stay calm under pressure

    Positive attitude and team-first mindset

    Customer service and/or dispatching experience preferred

    Sales support or coordination experience is a plus

    Tech-savvy and comfortable with scheduling/CRM software

    Why You’ll Love It Here

    Flexible part-time schedule

    Supportive, team-oriented environment

    Opportunity to grow with a fast-moving company

    Make a real impact every day

    How to Apply

    If you’re ready to bring energy, organization, and customer service excellence to our team, we’d love to hear from you!

    Send your resume and a brief note about why you’d be a great fit.

    Quality Pro Services is an equal opportunity employer.