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Part Time Customer Service Representative

Ace Handyman Services Rogers - NW Arkansas

Part Time Customer Service Representative

Springdale, AR
Part Time
Paid
  • Responsibilities

    Benefits:

    Dental insurance

    Flexible schedule

    Health insurance

    Job Description

    Administrative professionals, are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding sales career? Join our team at Ace Handyman Services. Over the past 30 years since we were founded, Ace Handyman Services has become a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers. As we continue to grow, we are looking for highly organized and motivated candidates just like you to serve as Inside Sales Representatives.

    Here is just some of what we have to offer:

    Competitive pay ranging from $13-15 per hour depending on experience

    Health insurance (Full Time Employees)

    Aflac

    Flexible scheduling

    Regular pay reviews

    Job Responsibilities

    As an Inside Sales Representative, you will be responsible for taking inbound customer sales while organizing work and project schedules for our remodeling craftsmen. This will require that you provide customers with information and expert advice on our services, pricing, and availability. You will also provide support for our remodeling craftsmen, helping them to solve a variety of material ordering and scheduling issues as they arise.

    Your specific duties in this role will include:

    Responding to customer inquiries via phone and email:

    Coordinating the schedule and material ordering processes for multiple remodeling technicians and projects

    Writing Thank You Notes to our customers

    Returning customers calls as needed and following up with past customers

    Performing paperwork and filing duties

    Solving operational issues as they occur

    Job Requirements

    We are looking for Inside Sales Representatives who are highly organized and detail-oriented, with a strong administrative background. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our remodeling teams. You will also need strong problem-solving and conflict-resolution skills and the ability to think on your feet on an independent basis.

    Specific qualifications for the role include: Owner MUST customize. Below are samples only

    High school diploma or GED

    Background in construction or a related field is required

    3-5 years administrative assistant experience

    Desire and personality to learn inside sales

    Background scheduling work for others

    Strong customer service skills

    Solid typing skills; ten-key skills, a plus

    Great multitasking and prioritization skills

    Sales and/or Marketing – a basic understanding of sales and marketing and the differences between the two, a plus

    Customer-facing experience, a plus

    Build a fun and rewarding career with an industry leader!

    Apply now! Please no phone calls.

    Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.