Job Description:

We are seeking a dedicated and detail-oriented Part-Time Customer Service Tax Representative to join our team. This role is essential in providing exceptional customer service and support to clients regarding tax-related inquiries and issues. The ideal candidate will possess strong communication skills, a keen eye for detail, and an understanding of basic tax principles.

Key Responsibilities:

- Handle incoming calls and emails from clients with tax-related inquiries in a courteous and professional manner.
- Provide accurate information and solutions to clients regarding their tax concerns, ensuring a positive customer experience.
- Assist clients with the completion and submission of tax-related documents.
- Maintain up-to-date knowledge of current tax laws and company policies to provide accurate information to clients.
- Keep detailed and accurate records of client interactions and transactions.
- Collaborate with the tax team to address and resolve complex client issues.
- Manage multiple inquiries simultaneously while maintaining a high level of attention to detail.

Qualifications:

- High school diploma or equivalent
- Prior experience in customer service, preferably in a financial or tax setting.
- Strong verbal and written communication skills.
- Ability to work independently and as part of a team.
- Proficiency with Microsoft Office
- Basic understanding of tax principles and regulations.

Work Schedule:

The office is open Monday-Saturday from 9:00 am-8:00 pm.

This is a part time job offering 25-30 hours a week with a flexible schedule, however once the schedule is set employees are expected to be there when scheduled.

This is a 2-3 month (6-12 weeks) assignment during tax season, to begin the first week of January 2026. Applicants must be willing to commit to the full length of the assignment.

Pre-Employment Requirements*

- Must provide 3 Professional References immediately after completion of initial phone interview.

- All applications must have a complete current resume attached, and be a Texas or Louisiana resident

in order to be considered for the position.

considered

- Valid Driver's License and Social Security Card

****** Your resume MUST DETAIL your experience, in order to be