Benefits:

Training & development

Wellness resources

Opportunity for advancement

Position Summary

This is a high-energy customer service position responsible for handling member check-ins, helping with studio upkeep, and providing top-tier customer service.

The ideal candidate is comfortable making 40-50 outbound calls per day, handling inbound inquiries, providing top-tier customer-services, and following up with both new and old leads. This is a position that requires evening availability IN PERSON.

This role is ideal for someone with experience in fitness sales, customer service, and member retention.

Compensation: Hourly Hours: 4:00pm - 8:30pm Monday to Thursday and rotating Saturdays

Key Responsibilities

Make outbound calls daily to new and existing leads

Respond quickly to inbound inquiries with a strong focus on speed-to-lead

Handle member check-ins, payments, and questions

Maintain accurate CRM notes and client communication

Build relationships with members and prospects to maximize retention and referrals

Qualifications

Fitness sales experience preferred (gym memberships, personal training, wellness, or related industry)

Comfortable making outbound calls daily

Excellent communication and relationship-building skills

High-energy, self-motivated, and competitive personality

Passion for fitness and helping people achieve their goals

Preferred Qualifications

Experience with lead coverage, KPI tracking, and customer service

If you're a driven professional who loves fitness, community, and making a real impact, we'd love to meet you.