Job Title: Part-Time Hotel Front Desk Agent
Location: Hampton Inn Waterbury
Position Type: Part-Time

We are seeking a reliable and customer-focused Front Desk Agent to join our team. This part-time position requires flexibility, a welcoming attitude, and the ability to provide exceptional guest service.

Key Responsibilities:

• Greet and check in/out guests with professionalism and efficiency

• Handle reservations, guest inquiries, and phone calls

• Process payments accurately and manage nightly audit procedures when assigned

• Maintain a clean and organized front desk area

• Communicate effectively with housekeeping, maintenance, and other hotel departments

• Provide information about hotel services and local attractions

• Make problem-solving decisions in the moment while maintaining a professional demeanor

• Helping out different departments as needed

Requirements:

• Flexible availability is a must, including willingness to cover Night Audit shifts (11:00 PM – 7:00 AM) when needed

• Prior hotel front desk experience preferred

• Reliable transportation required

• Must be able to pass a background check

• Excellent communication and customer service skills

• Basic computer skills; experience with property management systems is a plus

• Dependable, responsible, and the ultimate team player

If you're passionate about hospitality and ready to work in a dynamic environment, we'd love to hear from you!