Job Description

Front Desk Associate — Part Time Tuesday, Wednesday, Thursday & Saturday | $16–$20/hr | W-2 Employee

You are someone who genuinely lights up when you make another person's day better. You notice the details that others miss. You move through the world with warmth, and people leave conversations with you feeling more cared for than when they started.

If that sounds like you — we want you at the front desk of Live Love Relax.

As our Front Desk Associate, you are the first experience our clients have with us, and the last impression they carry home. That matters deeply to us, and we think it'll matter to you too.

As part of this role, you'll receive one complimentary massage every month — so you experience exactly what our clients feel, and carry that understanding into everything you do.

What You'll Do

Be Our Voice You'll welcome clients into our Boho-style, serene setting with a genuine smile. You'll answer calls, respond to texts and emails, and share your growing expertise about our therapists, services, and products — helping clients find exactly what they need and resolving any concerns with grace.

Dig the Details You'll manage the things that matter: scheduling appointments, checking clients in, processing payments, and keeping client contact information and service history accurate and current. Outstanding client satisfaction starts with you.

Keep Us Organized You'll play an integral role in the zen of our space — for our clients and our therapists. That means helping monitor inventory, ordering supplies, and keeping our environment tidy, professional, and welcoming at all times.

Keep Growing You'll have opportunities to support marketing and promotional efforts, assist with off-site events, and help shape the culture-building activities that make our team feel like family. The more you grow with us, the more opportunity opens up.

Qualifications

• Available Tuesday, Wednesday, Thursday (afternoon–evening) & Saturdays — hours vary (approx. 11:45am–6pm)
• High school diploma or equivalent
• 1+ year of strong customer service experience
• Working knowledge of Google Suite and Square (or similar checkout software)
• Prior scheduling experience required
• Comfortable with client outreach — calls, texts, and emails
• A genuine passion for health & wellness
• Courteous, professional demeanor (tattoos and piercings welcome here)
• Creates a safe, inclusive space for people of all ages, genders, and backgrounds
• Bilingual is a plus!

Additional Information

We strive to provide every team member with a safe, healthy, and deeply supportive work environment. When you join Live Love Relax, you become part of the family.

Benefits

• One complimentary massage per month (up to 60 min, Level 4) — experience what your clients experience
• Periodic raises based on clear, achievable benchmarks
• Discounts on massages and retail products
• Potential to grow your hours over time
• Quarterly check-ins and ongoing feedback — we invest in your development
• Opportunities for advancement as we grow
• Clean, bright, beautifully designed space with genuinely great vibes
• Convenient North Austin location (Mesa Dr, Suite 101)
• A team that's deeply committed to inclusion, diversity, and each other

Live Love Relax is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination or harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other characteristic protected by federal, state, or local laws.