Benefits:
401(k) matching
Flexible schedule
Opportunity for advancement
Training & development
One Family Care, LLC believes strong teamwork and meaningful relationships help individuals facing mental illness and disabilities live healthier, more independent lives. We provide compassionate, culturally responsive, and person-centered care while fostering a supportive workplace for both staff and clients.
Why Join Us?
401(k) 3% Matching
Health Insurance Reimbursement
Career Advancement Opportunities
Training & Professional Development
Supportive and Diverse Workplace
Opportunity to Make a Positive Impact in the Community
Job Summary
We are seeking an experienced Home Care Administrative Coordinator to join our team! This role serves as the first point of contact for clients, visitors, and staff while helping ensure smooth day-to-day office operations. The ideal candidate is detail-oriented, customer service-focused, and able to multitask in a fast-paced healthcare environment.
As our Administrative Coordinator, you will
Answer and direct phone calls and respond to inquiries
Schedule and complete client intakes while coordinating staff schedules
Support the team with documentation tasks, including reviewing Electronic Visit Verification (EVV) logs and ensuring records meet state guidelines
Conduct interviews and assist with staff onboarding, training, and orientation
Coordinate and complete intake, reassessment, and annual service documentation for clients and staff
Assist with staff scheduling changes, call-offs, and shift coverage coordination
Review applications, screen resumes, and coordinate interviews with the staffing team
Communicate effectively with clients, case managers, and caregivers
Complete billing, review and correct EVV/timecard discrepancies, assist with payroll processing, maintain knowledge of DHS unit- based billing, and obtain service authorizations
Maintain compliance with HIPAA regulations, DHS requirements, and company policies
Assist with DHS background study tracking and employee credential verification
Maintain organized electronic and physical client and employee records
Utilize EHR systems, Microsoft Office, EVV platforms, and scheduling software efficiently
Provide exceptional customer service while maintaining strong organizational and multitasking skills
Preferred Skills
Experience working in home care, 245D, CFSS, or healthcare settings
Knowledge of Minnesota DHS regulations and compliance standards
Experience with DHS unit-based billing, service authorizations, and healthcare payroll processing
Familiarity with EVV systems, scheduling software, and billing platforms
Ability to manage multiple priorities in a fast-paced environment
Strong organizational, communication, and problem-solving skills
Bilingual candidates are encouraged to apply
Qualifications
High school diploma or equivalent; additional education or certifications in office administration or healthcare is a plus.
Previous experience as a receptionist, administrative assistant, or in a similar role, preferably in a healthcare setting
Strong organizational skills with attention to detail and the ability to multitask
Excellent communication and interpersonal skills, with a customer service-oriented mindset
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with electronic health records (EHR) systems
Ability to handle sensitive information with confidentiality and professionalism
Positive attitude, strong work ethic, and ability to work well both independently and as part of a team
Knowledge of home health care industry practices and terminology (preferred but not required).
One Family Care LLC is an EEO/AAP employer. We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity and respect. Veterans are encouraged to apply!