Benefits:

Employee discounts

Flexible schedule

Opportunity for advancement

Bonus based on performance

Company parties

Competitive salary

Training & development

About the Role

Custom Print Graphics is looking for a reliable and detail-oriented Administrative Assistant - Billing and Customer Support to join our team. This role works closely with our Finance Manager to help keep invoicing accurate, emails organized, and day-to-day office operations running smoothly.

This is a great opportunity for someone looking to gain hands-on experience in office administration, customer communication, and basic accounting workflows within a growing small business. If you enjoy structured work, staying organized, and being part of a collaborative team where your contributions matter, this could be a great fit. We’re a fast-paced apparel decoration company, so no two days look exactly the same - but strong systems, teamwork, and communication keep everything moving.

What You’ll Do

Create and review invoices from completed production orders

Verify pricing, quantities, and purchase order details

Assist with billing workflows in Printavo and QuickBooks Online

Monitor shared inboxes and respond to customer emails professionally

Provide customer service support and internal follow-ups

Help maintain organized digital records and assist with administrative tasks

Who You Are

Detail-oriented and comfortable working independently

Organized, proactive, and solution-focused

Professional and friendly when communicating with customers

Experience with invoicing, admin support, or customer service is preferred

Compensation

Starting at $19 per hour, based on experience.

Work Environment

In-person role based in our Niles, IL office

Working hours: Monday - Friday, 11:00 am - 4:00 pm

Supportive small-team environment with hands-on training

Opportunity for full-time growth and wage increase after probationary period