Part-Time Lobby Manager / Sales & Customer Service Associate

The Little Gym

The Little Gym is looking for an outgoing, high-energy team member to join our front desk and customer experience team! This role is perfect for someone who loves working with people, creating a fun atmosphere, and helping families find the right programs for their children.

We are hiring for a Part-Time Lobby Manager / Sales & Customer Service Associate for evening and weekend shifts.

Responsibilities:

Greet families and create a warm, welcoming lobby atmosphere

Provide excellent customer service through face-to-face interaction, phone calls, and email/text communication

Sell memberships, classes, camps, and birthday parties to prospective customers

Answer questions and help families choose the right program

Manage front desk operations and point-of-sale (POS) system

Process enrollments, payments, and account updates

Support daily operations and keep the lobby organized and engaging

Build relationships with members and create an exceptional customer experience

Assist with promotions, events, and lead follow-up

Create and manage social media content for platforms such as Facebook, Instagram, and TikTok

Capture photos/videos and help promote programs, events, and gym culture online

Qualifications:

Strong communication and people skills

Sales experience or confidence speaking with potential customers preferred

Customer service, retail, hospitality, theater, childcare, marketing, or front desk experience is a plus

Social media experience preferred, especially with Facebook, Instagram, and TikTok

Comfortable multitasking in a fast-paced environment

Positive attitude with an energetic and professional personality

Basic computer and POS system skills

Reliable evening availability

Weekend availability preferred

Schedule:

Part-time

Evening shifts

Some weekend availability preferred

Why You'll Love Working Here:

Fun, upbeat work environment

Flexible part-time schedule

Opportunity to build sales, marketing, and leadership skills

Meaningful interaction with kids and families

Team-oriented atmosphere with growth opportunities

If you love connecting with people, creating engaging social media content, and delivering amazing customer experiences, we’d love to meet you!

All associated locations are independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to The Little Gym Franchising Corporate.