Part-Time Medical Receptionist - Bilingual Spanish

Beverly Hills Advanced Pain & Spine

Part-Time Medical Receptionist - Bilingual Spanish

Ontario, CA
Part Time
Paid
  • Responsibilities

    Seeking a friendly, outgoing, experienced receptionist to join our amazing team to assist with phones, scheduling, greeting patients, and other front desk duties at the Ontario office of our surgical practice. Must be a talented multitasker with strong phone skills and you must be bilingual (English and Spanish).

    You would be supporting our primary receptionist on Thursdays and Fridays. For context, our practice has another location in Beverly Hills with 2 receptionists, along with a robust off-site team, so we have a lot of highly capable people to share the workload.

    Although the position is for Thursdays and Fridays, there will certainly be opportunities to fill in on other days if you are interested in more hours. There is also the possibility that this could eventually grow into a full-time position for the right person, but this is not guaranteed.

    Experience is required, and we enthusiastically welcome applicants with front desk experience in the hotel/hospitality, legal, or medical fields.

    Please note: several days of the initial training for this position will take place at our Beverly Hills headquarters. Other than these training days, you will be located in Ontario.

    Start Date: as soon as possible (no later than March 5th, but preferably sooner)

    Compensation: $22 to $26 per hour

    Job Type: Part-Time (Thursday & Friday)

    Duties:

    Greet patients and other guests in a friendly and professional manner

    Manage busy phones with efficiency, patience, and finesse, all while sounding pleasant, knowledgeable, and professional

    Schedule patients for consultations and procedures

    Collaborate with Clinical Care Coordinator, Receptionists, and Medical Assistants, at other team members to provide an exceptional patient experience

    Assist with administrative tasks: scanning, copying, mailing, and miscellaneous office errands

    Collect and process cash and credit card payments, both in person and over the phone

    Help maintain a clean, beautiful office

    Maintain office inventory and order supplies as needed

    Other responsibilities as assigned

    Key Qualities:

    Excellent oral and written communication skills in both English and Spanish, including professional email etiquette and phone etiquette

    Friendly and respectful with excellent people skills

    Consistently on time and reliably able to work as scheduled

    Organized, detail-oriented, and a talented multitasker

    Team player who can also work independently

    Polished, healthy appearance that represents our clinic well

    LGBT-friendly

    Reliable and dependable; able to work a full-time schedule on a regular basis

    Experience Requirements:

    Must speak and write fluent Spanish (native speaker or equivalent) - no exceptions

    Minimum 3 years of relevant work experience is required

    We are an equal opportunity employer and welcome applications from all qualified candidates.