Part-Time Move-in Specialist

Three 8-hour days including every other Saturday

Aravilla Assisted Living and Memory Care is seeking a part-time detail-oriented and service-driven professional to support a smooth and welcoming transition for new residents. In this role, you will help coordinate move-in activities, provide exceptional customer support, and ensure each resident’s first experience is organized, efficient, and positive.

Responsibilities

• Coordinate and support all aspects of resident move-in activities.
• Serve as a friendly and knowledgeable point of contact for residents, family members, and internal teams.
• Maintain inventory and prepare move-in packets, documentation, and necessary forms accurately and on time.
• Confirm readiness of living spaces before scheduled arrivals.
• Communicate move-in schedules, expectations, and next steps clearly and professionally.
• Assist with resolving questions or concerns related to the move-in process.
• Collaborate with housekeeping, maintenance, and other departments to ensure a seamless experience prior to move in.
• Maintain accurate records and update resident information in internal systems.
• Support tours, welcome activities, and special event planning.
• Coordinate the admission function, lead generation, follow up, and other programs geared toward stabilizing occupancy.
• Learn all community policies and procedures as well as current licensure rules and regulations governing the community.
• Other tasks as assigned.

Qualifications

• High School or equivalent as well as training in sales and/or public relations.
• Must be able to read, write, speak clearly, and follow oral and written instructions.
• Previous experience in assisted living, customer service, hospitality, resident services, or a related field.
• Must be aware of and understand the needs of the elderly and recognize behavior and physical condition of residents.
• Strong communication and interpersonal skills with a professional and welcoming approach.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Comfortable using computers, email, and standard office software.
• Problem-solving skills and a proactive, team-oriented mindset.
• Ability to maintain confidentiality and handle sensitive information appropriately.

What We Offer

• A collaborative and supportive team environment.
• Opportunities to make a meaningful impact on the resident experience.
• Training and support to help you succeed in the role.
• A workplace culture that values professionalism, service, and continuous improvement.

About You

You are someone who enjoys helping others feel at home, thrives on organization, and takes pride in creating smooth and memorable experiences. You communicate clearly, stay calm under pressure, and bring a positive, solution-focused attitude to every interaction.

Interested candidates should submit their resume and cover letter to this website. We look forward to hearing from you!

A Level 2 Background Screening will be required. https://info.flclearinghouse.com