Behavioral Health Services (SAIOP/SACOP/OPT)

About Us Higher Heights Family Services Inc., is a behavioral health agency providing outpatient substance use and mental health services, including SAIOP, SACOT, and OPT programs. We are committed to operational excellence, regulatory compliance, and providing services at a higher level.

Position Summary We are seeking a Part-Time Office Administrator to support daily administrative operations and assist facilitators with preparation for daily group services. This part-time position has the opportunity to transition into a full-time role based on performance and agency growth.

Key Responsibilities

Answer and route phones calls professionally

Greet clients, visitors, and referral partners

Schedule intakes, assessments, and group sessions

Assist facilitators with daily group preparation

Prepare and organize group documentation and attendance logs

Manage client charts (paper and electronic)

Assist with intake packets and required forms

Maintain HIPAA-compliant filing systems

Support Clinicians and leadership with administrative tasks

Maintain office supplies and front office organization

Technology FRequirements

ChatGPT

Microsoft Teams

Canva

Microsoft Word, Excel, and email

Required Qualiications

High School diploma or GED

1-2 years administrative experience

Behavioral health or healthcare experience preferred

Strong organizational and communication skills

HIPAA compliance knowledge

Preferred Qualifications EHR experience (TheraNest preferred) Medicaid or MCO familiarity NC licensed behavioral health setting experience

How to Apply

Submit resume and optional cover letter directly to the agency.