Benefits:

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Opportunity for advancement

Training & development

Are you looking for a respectful, professional workplace focused on doing amazing work where people are Collaborative, Driven, Supportive and Spirited and act with Ownership, Integrity and Clarity? These are core values and we live by them! Come join us!

If so then you might be the Part-Time Operations Support person we are looking for at The Tailored Closet and PremierGarage of Greater Washington, DC!

Benefits/Perks

Competitive wages

Optional supplemental insurance

401K retirement plan with company matching

On-going training

Annual bonuses (not included in salary range posted for this job)

Career Advancement Opportunities

Great Company Culture

Job Title: Part-Time Operations Support

Reports To: Scheduling Manager

Job Overview: The Part-Time Operations Support role is responsible for supporting the scheduling, service, and operations departments by assisting with day-to-day scheduling and administrative activities to ensure projects and services remain on track. This role plays a key part in maintaining communication with clients, confirming readiness for upcoming jobs, and keeping internal systems and documentation organized. The ideal candidate is detail-oriented, proactive, and comfortable managing multiple priorities in a fast-paced environment. This is a part-time position 25-30 hours a week and can grow into a full-time role.

Responsibilities:

Scheduling support:

· Leverage digital communication with client/accounts to make sure they are ready for delivery of our product.

· Contact the scheduled clients approximately three weeks before scheduled dates to confirm client readiness and identify any potential delays.

· Confirm jobs scheduled for the following week to ensure they are ready to proceed and coordinate any necessary adjustments.

· Schedule service appointments and add-on projects in coordination with the Scheduling Manager.

· Communicate with clients and internal teams to ensure accurate scheduling and efficient workflow.

Service and operational support:

· Update our systems with service tags, job documentation, and relevant project notes.

· Prepare project packets for upcoming installations and service work.

· Handle scheduling responsibilities during the Scheduling Manager’s planned time off.

Qualifications:

· Strong organizational, customer service, and communication skills.

· Attention to detail and ability to manage multiple tasks efficiently.

· Proficiency in CRM systems, digital documentation tools, and basic computer software.

· Prior experience in scheduling, coordination, or administrative support (preferred).

· Ability to work independently and as part of a team.

Hours: Part-time, 25 - 30 hours per week.

The positions on this website, unless otherwise indicated, are posted by Tailored Living® franchisees. Tailored Living® franchises are independently owned and operated businesses and if you accept a position with a Tailored Living® franchisee, you are employed by that franchisee, and not by franchisor HFC Tailored Living, nor any of its parents or affiliates. The hiring franchisee is solely responsible for all employment decisions including hiring, termination, discipline, compensation and benefits and HFC Tailored Living LLC and its parents and affiliates have no input or involvement in such matters. HFC Tailored Living LLC does not receive, review or store any applications for employment. Any questions about posted positions or the hiring process must be directed to the Tailored Living® franchisee posting the position.