Benefits:
Free uniforms
401(k)
401(k) matching
Bonus based on performance
Competitive salary
PostNet Houston, TX – FM 1960 and Aldine Westfield Area
Pay: $15.00 to $18.00 per hour Job Type: Part-Time Hours: Approximately 20 to 25 hours per week
About the Position
PostNet is looking for a friendly, dependable, and organized Part-Time Customer Service Associate to join our team at our Houston location near FM 1960 and Aldine Westfield Road.
This is a hands-on position where no two days are the same. You'll assist customers at the counter, process shipments, produce print orders, and receive and sort mail and packages for our private mailbox customers.
Most weekday shifts are 12:00 PM to 6:00 PM. Saturday availability from 9:00 AM to 2:00 PM is preferred but not required.
We're looking for someone who genuinely enjoys helping people, pays attention to details, and likes staying busy. Previous shipping or print experience is helpful but not required. We provide training on our systems, equipment, and services.
What You Will Do
Greet customers and provide friendly, professional service
Process shipments using UPS, FedEx, USPS, and DHL
Help customers select shipping options based on cost, speed, and service needs
Package customer items for safe shipment
Produce customer print orders accurately and on time
Operate digital printing, copying, scanning, and finishing equipment
Review customer files and perform basic file preparation for printing
Assist with cutting, binding, laminating, and other print finishing
Provide quotes and recommend appropriate print and shipping solutions
Receive, sort, and distribute incoming mail and packages
Maintain accurate private mailbox and package records
Assist mailbox customers with mail and package pickups
Accept prepaid package drop-offs
Process customer transactions and payments
Answer phones and respond to customer questions
Maintain a clean, organized, and professional work environment
What We Are Looking For
Strong customer service and communication skills
Friendly, positive, and professional attitude
Dependable and punctual
Strong attention to detail and accuracy
Comfortable using computers and learning new software
Ability to stay organized and handle multiple responsibilities
Comfortable recommending products and services based on customer needs
Ability to work independently and as part of a team
Willingness to learn print production, shipping, and mailbox services
Ability to stand for extended periods and lift packages up to 50 pounds
High school diploma or equivalent
Preferred Experience
Previous experience in one or more of the following is helpful:
Retail or customer service
Digital printing or copy center production
Shipping or packaging
Sales
Mail handling or mailbox services
Print finishing such as cutting, binding, or laminating
UPS, FedEx, USPS, or DHL systems
Adobe Acrobat, Photoshop, Illustrator, or InDesign
Print or Adobe experience is a plus but not required. We are ready to train the right candidate.
Schedule
Approximately 20 to 25 hours per week
Weekday shifts primarily 12:00 PM to 6:00 PM
Saturday hours are 9:00 AM to 2:00 PM
Saturday availability is preferred but not required
Additional hours may occasionally be available
Compensation
$15.00 to $18.00 per hour based on experience and qualifications.
Candidates with prior experience in print production, Adobe, shipping, retail, or related customer service may qualify for a higher starting rate.
Why Join PostNet
At PostNet, you'll gain hands-on experience in customer service, shipping, print production, mail management, and working with individuals and local businesses.
We provide training and are looking for someone who takes pride in their work, enjoys helping customers, wants to learn new skills, and can become a dependable member of our team.
If you enjoy working with people, staying active, and having a variety of responsibilities throughout your day, we'd like to hear from you. Apply today to join our PostNet Houston team.
*PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.