Benefits:

401(k)

Employee discounts

Paid time off

About us:

Access Veterinary Care is primarily a veterinary urgent care clinic that focuses on providing affordable, accessible care for families in Minnesota. Through community medicine that prioritizes quality, efficiency, and flexible care options, we believe that we can help reduce the burden of medical care and help keep animals with their families.

What we're looking for:

Access Vet Care is looking for a reliable, tech savvy, and energetic receptionist. You would be the face of our clinic, helping to guide clients through the process of accessing veterinary care, and helping manage the daily flow of patients for our medical team.

An ideal candidate is reliable, great at making autonomous decisions on pacing and flow, works well with their team, and knows how to prioritize tasks efficiently. Most importantly, we're looking for a candidate who is client-centric: Someone who knows how to manage clients, and who wants to take the time to help them through financial conversations, stressful and emotional situations, general queries, etc. We want to make sure our clients receive the same compassionate care as our pets - our administrative team makes that happen.

Main Job Duties:

Check in and register clients and patients

Manage flow of patients during urgent care

Answer phones, direct calls, and take messages for medical staff as necessary

Perform phone triage of patients

Process prescription requests

Ensure timely communication with referring veterinarians

Obtain CPR and Emergency Treatment paperwork

Create estimates and schedule surgical procedures

Manage clients when on property (ensure they're following proper safety protocols (e.g. dogs must remain leashed in the lobby), taking over financial conversations for med staff, attend to supplemental questions or concerns)

Support a friendly and welcoming atmosphere

Money handling (process payments through electronic medical record system)

Maintain medical records

Answer e-mails in a timely fashion

Other duties as assigned

Preferred Qualifications:

Experience in a veterinary office or medical office is a plus!

Part-Time Benefits:

Employee discount

Friends and family discount

Paid time off

Retirement plan

Hours:

We're looking for 10-30 hours/week

Job Type: Part-Time

Pay: $18.00 per hour

Expected hours: 10-30 per week

Schedule:

10 hour shift

Day shift

Rotating weekends

Work Location: In person