Benefits:

Competitive salary

Flexible schedule

Training & development

ABOUT US Big Brainbox is an education company that helps students learn through hands‑on STEM experiences. We serve homeschool, after‑school, and neurodivergent communities, focusing on confidence, curiosity, and real‑world skills. Our environment is welcoming, engaging, and family‑focused.

POSITION OVERVIEW We are seeking a friendly and reliable Part‑Time Receptionist / Customer Service Representative to be the first point of contact for students, families, and visitors. This role is essential to creating a positive experience at Big Brainbox and supporting daily front‑desk operations.

This position is ideal for someone who enjoys working with people, staying organized, and supporting a busy education environment.

WHAT YOU'LL DO

Greet students, families, and visitors in a warm, professional manner

Answer phone calls and respond to basic questions about programs and schedules

Assist with class and camp check‑in and check‑out

Handle emails and basic administrative tasks

Support customer service needs calmly and professionally

Keep the front desk and reception area organized and welcoming

Communicate with instructors and staff to support daily operations

Handle confidential information responsibly

WHO WE'RE LOOKING FOR

Friendly, positive, and customer‑focused attitude

Strong communication skills (verbal and written)

Reliable, punctual, and well‑organized

Comfortable working with children and families

Basic computer skills (email, scheduling tools, spreadsheets)

Previous experience in customer service, front desk, or administrative work is a plus

Ability to multitask in a fast‑paced environment

WHAT WE OFFER

Competitive part‑time pay based on experience

Flexible scheduling

Supportive, team‑oriented work environment

Opportunity to work for a mission‑driven education company

Hands‑on experience working with families and students

Employee discounts through ADP