Part-Time Retail Associate – Hill Cigar Co.

Benefits & Perks

Competitive wages

Fun, energetic, and relaxed lounge environment

Ongoing product and sales training

Employee discounts on cigars and accessories

Key Responsibilities

Provide a world-class guest experience in the humidor and lounge through exceptional service and product knowledge.

Build genuine relationships with customers and communicate cigar features, pairings, and promotions.

Demonstrate a strong drive for results and contribute to team goals and KPIs.

Maintain deep knowledge of cigars, tobacco, and related accessories.

Support overall store operations including merchandising, cleanliness, and visual presentation.

Ensure a comfortable, responsible, and safe environment for all guests.

Assist with other duties as assigned.

Availability to work evenings and weekends is required.

Skills & Competencies

Passionate about creating a memorable guest experience.

Proven ability to meet sales and service goals.

Adaptable and professional under changing business conditions.

Strong communication skills with a professional and approachable demeanor.

Team-oriented with a strong work ethic.

Qualifications

Minimum 2 years of experience in retail, hospitality, or customer service.

Basic POS/computer skills required.

Cigar knowledge or enthusiasm to learn is a plus.

High school diploma or equivalent required.

Ability to work flexible hours, including nights, weekends, and holidays.

Work Environment

Exposure to cigar smoke and airborne particles is expected.

Occasional exposure to humid or wet conditions.

Moderate noise level typical of a lounge setting.

Physical Requirements

Must be able to stand and walk for extended periods.

Regularly use hands to handle products, tools, and POS systems.

Occasionally climb, balance, kneel, or sit.

Lift or move up to 35 pounds.

Must have clear vision and focus for product handling and guest interaction.

Preferred Traits

Team Player: Works well collaboratively.

Enthusiastic: Brings energy and positive attitude.

Detail-Oriented: Ensures tasks are completed accurately and neatly.

Dedicated: Reliable and loyal to the team and brand.

Self-Starter: Takes initiative and ownership of responsibilities.

Growth-Minded: Seeks learning and advancement opportunities.

Flexible: Comfortable with dynamic schedules and priorities.

Impact-Driven: Motivated to contribute to the shop’s success.